Customer data stories - Page 3
Paymentology & Audax partner to revolutionise card services
Thu, 16th May 2024
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fintech
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cx
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blockchain
Paymentology and Audax join forces to deliver an innovative Cards-as-a-Service solution, simplifying and speeding up card programme launches for banks and FIs in Southeast Asia and the Middle East.
Amplitude reports 9% revenue growth in Q1 2024 financials
Thu, 16th May 2024
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data analytics
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martech
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cdp
Amplitude sees 9% revenue boost in Q1 2024, hitting $72.6M. Notable growth includes a 37% rise in paying customers and expanding global clientele.
Forsta's Retail HX boosts brand perception, unites CX data
Wed, 15th May 2024
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martech
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cdp
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customer data
Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.
Unleash the potential of AI and elevate customer-centric marketing
Tue, 23rd Apr 2024
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hyperscale
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public cloud
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cx
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
Aryza Group announces strategic partnership with Dotdigital
Tue, 23rd Apr 2024
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cx
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martech
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cdp
Aryza Group allies with Dotdigital to redefine customer experience in credit and debt management, combining their robust software solutions to ensure seamless, personalised, and secure cross-channel interactions.
Deltek introduces Dela, an AI-powered tool to transform project delivery
Thu, 18th Apr 2024
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devops
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data analytics
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digital transformation
Deltek unveils AI-powered assistant Dela, designed to enhance project delivery by automating processes and predicting needs using past behaviour.
Deltek unveils AI tool Dela to boost project delivery efficiency
Thu, 18th Apr 2024
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devops
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data analytics
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digital transformation
Deltek unveils AI-powered tool, Deltek Dela, designed to revolutionise project delivery efficiency across its product suite, promising enhanced productivity, accuracy, and profitability.
Optiva & GDi partner to enhance telecom operator services
Wed, 10th Apr 2024
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network infrastructure
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martech
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cdp
Optiva and GDi team up to provide CSPs with integrated BSS and OSS software, linking billing and customer data to network management, delivering faster time-to-market and improved customer experiences.
Lenovo and NVIDIA unveil suite of new hybrid AI solutions
Fri, 5th Apr 2024
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martech
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cdp
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genai
Lenovo, in partnership with NVIDIA, announced hybrid AI solutions at the NVIDIA GTC global AI conference, revolutionising AI implementation across industries.
Loyalty, data and “The Golden Rule” behind customer success
Thu, 4th Apr 2024
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martech
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personalisation
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cdp
Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.
Rebuilding after ransomware – The case of The British Library
Thu, 4th Apr 2024
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malware
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ransomware
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encryption
Rogue Russian hackers crippled The British Library's operations, pushing the respected institution into the pre-digital age through a malicious ransomware attack, sparking months of system rebuilding efforts.
Reltio introduces AI-powered Customer 360 Data Product
Wed, 3rd Apr 2024
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crm
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cx
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martech
Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.
The power of embedded green finance
Mon, 11th Mar 2024
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martech
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personalisation
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cdp
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
IWD 2024: Celebrating Innovation on International Women's Day
Fri, 8th Mar 2024
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martech
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cdp
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genai
Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.
Retail, finance sectors face consumer shift over cyber threats
Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
Amperity unveils AI capabilities Explore & Assist to enhance customer data
Thu, 7th Mar 2024
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cx
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martech
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cdp
Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.
Customer-centric cybersecurity incident response vital for businesses
Wed, 28th Feb 2024
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data protection
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data analytics
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martech
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
Pacific International boosts data protection with SearchInform solution
Mon, 26th Feb 2024
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data analytics
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martech
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dlp
Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.
Searchspring partnership boosts personalised eCommerce
Fri, 23rd Feb 2024
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data analytics
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cx
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martech
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
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uc
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data analytics
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.