Social commerce stories

Social commerce gains ground in Canada amidst concerns
3 days ago
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online shopping
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soti
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data security
A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.

Retail report: UK consumers prioritise convenient deliveries
Fri, 14th Feb 2025
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cx
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martech
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omnichannel
The Metapack report reveals that by 2025, 60.1% of UK consumers prioritise delivery convenience, highlighting a shift towards innovative retail strategies.

UK ecommerce in 2025: social media & speedy delivery
Fri, 14th Feb 2025
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martech
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personalisation
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cdp
The UK ecommerce landscape is evolving rapidly, with 60.1% of consumers willing to switch brands for better delivery options, highlighting changing preferences.

Data security concerns rise among social commerce users
Wed, 29th Jan 2025
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soti
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data security
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consumer trust
A new SOTI report highlights rising consumer concerns over data security in social commerce, as 54% would avoid retailers using AI to track purchases.

Amazon & Temu rivalry heats up in Australian eCommerce
Thu, 23rd Jan 2025
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digital transformation
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cx
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martech
The eCommerce landscape in Australia is set for upheaval as Amazon introduces its budget-focused Haul storefront to compete with Temu's swift rise.

Capgemini report highlights consumer shift to Gen AI tech
Mon, 13th Jan 2025
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genai
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ai
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cleantech
A Capgemini report reveals a marked shift in UK consumer behaviour, with 74% now relying on generative AI for shopping, up from 58% last year.

Australians & Kiwis face strain from living cost crisis
Fri, 6th Dec 2024
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healthtech
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inflation
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immigration
A report reveals ongoing financial strain for Australians and New Zealanders, with rising living costs leaving nearly half feeling worse off than last year.

Everything5Pounds transforms online with SHOPLINE solution
Tue, 26th Nov 2024
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digital transformation
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cx
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martech
SHOPLINE has successfully implemented its enterprise solution for Everything5Pounds, enhancing the UK retailer's digital capabilities and sales potential.

Australian shoppers value seamless online & in-store experiences
Thu, 21st Nov 2024
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martech
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reviews
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omnichannel
A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.

UK Christmas shoppers focus on value, expect higher returns
Thu, 31st Oct 2024
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shopping
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black friday
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cyber monday
A YouGov survey reveals that 69% of UK consumers plan to maintain or increase their Christmas spending, despite a third expecting to return discounted items.

Sprii invests in UK expansion to lead live shopping market
Mon, 14th Oct 2024
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uk expansion
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statista
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social commerce
E-commerce platform Sprii plans to invest nearly 50% of its global marketing budget to expand its operations in the UK market.

Bazaarvoice launches Vibe to unify content strategies
Fri, 11th Oct 2024
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ecm
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martech
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digital marketing
Bazaarvoice has launched Vibe, a unified platform integrating social and content management, enhancing brand engagement and e-commerce success.

AI increasingly shapes global consumer purchasing trends
Wed, 9th Oct 2024
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data analytics
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ai
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shopping
NielsenIQ's report shows 40% of global consumers embrace AI for shopping, highlighting a surge in online sales by 11.6% driven by social commerce.

Unified commerce reshapes shopping in India & the US
Tue, 24th Sep 2024
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martech
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supply chain & logistics
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omnichannel
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.

Global shopping app installs soar 61% YoY in H1 2024
Fri, 23rd Aug 2024
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cx
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martech
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personalisation
Global shopping app installs surged 61% YoY in H1 2024, far exceeding other verticals. Key drivers include retail media networks and mobile wallets, says Adjust.

Southeast Asian retailers boost social commerce amid challenges
Tue, 16th Jul 2024
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data analytics
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cx
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martech
A report by Shopify reveals that 68% of Southeast Asian retailers are increasing social commerce spending as economic pressures reshape consumer behaviour.

Seamless retail dominates Asia-Pacific retail sector transformation
Thu, 6th Jun 2024
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digital transformation
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cx
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martech
A KPMG Asia Pacific and GS1 report reveals seamless retail as a baseline expectation, highlighting trends like AI, digital payments, and sustainability in APAC's transformation.

Forrester predicts online retail sales to hit USD $6.8 trillion
Fri, 31st May 2024
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social commerce
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retail
Forrester's new report predicts global online retail sales will soar from USD $4.4 trillion in 2023 to USD $6.8 trillion by 2028, with key disparities between regions.

ANZ customers demand personalised online shopping but fear AI influence
Wed, 8th May 2024
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martech
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personalisation
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cdp
Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

Celigo teams up with TikTok Shop to boost ecommerce efficiency
Thu, 18th Apr 2024
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cx
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martech
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cloud services
Celigo partners with TikTok Shop in response to a growing trend of consumers using TikTok for product research, as they aim to help retailers better synchronise and manage valuable data across various applications.