Social commerce stories - Page 2
UK retailers warned over £1.05bn surge in gift returns
Tue, 10th Feb 2026
#
cx
#
martech
#
supply chain
UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.
E-commerce growth redistributes across Europe in 2026
Fri, 30th Jan 2026
#
cx
#
martech
#
commerce systems
E-commerce growth is shifting across Europe, with Central and Eastern Europe and the Nordics surging as returns and AI reshape online retail.
AI-edited product images erode trust in marketplaces
Thu, 29th Jan 2026
#
devops
#
cx
#
martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
YouTube sets 2026 agenda on creators, kids & AI tools
Thu, 22nd Jan 2026
#
martech
#
physical security
#
digital entertainment
YouTube sets 2026 agenda with tougher child safety tools, bigger creator payouts and expanded AI across production and viewing.
eDesk appoints Gareth Cummings as CEO to drive AI push
Tue, 20th Jan 2026
#
saas
#
uc
#
data analytics
eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.
Staci to drive Waldencast's UK & EU fulfilment growth
Fri, 16th Jan 2026
#
supply chain
#
b2b
#
global expansion
Staci wins Waldencast Brands fulfilment deal to support B2B and DTC growth as the beauty group scales across the UK and EU markets.
Criteo outlines agentic AI's next phase in eCommerce
Mon, 12th Jan 2026
#
martech
#
commerce systems
#
personalisation
Criteo says agentic AI will add a powerful new eCommerce layer, reshaping search, retail assistants and LLM ad models without replacing shops.
Exactly.com predicts AI & agentic commerce for 2026
Fri, 9th Jan 2026
#
data protection
#
digital transformation
#
crypto
Exactly.com predicts AI agents, social commerce and omnichannel retail will redefine trust, convenience and control in 2026 shopping.
US holiday shoppers rein in spending amid pressure
Thu, 8th Jan 2026
#
data analytics
#
ai
#
e-commerce
US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.
AI, circular retail & data to reshape global shopping
Wed, 7th Jan 2026
#
cx
#
martech
#
ai
AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.
Retailers ready for AI-driven shifts in fulfilment, returns
Wed, 7th Jan 2026
#
robots
#
cx
#
martech
Retailers brace for 2026 as AI, new packaging rules and reCommerce transform warehouse fulfilment, unboxing and returns strategies.
Cyber Monday UK orders soar 70% above Black Friday
Tue, 6th Jan 2026
#
cx
#
martech
#
supply chain
Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
#
digital transformation
#
cx
#
martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
AI to redefine eCommerce discovery, emotion & subs by 2026
Fri, 12th Dec 2025
#
digital transformation
#
cx
#
martech
AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
#
mdm
#
martech
#
smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
Gen Z drives shift from ads to creator-led influence
Wed, 10th Dec 2025
#
digital transformation
#
martech
#
genai
Gen Z is turning away from polished ads and backing creators, forcing brands to pivot towards social commerce and community-led influence.
Patchworks data surges 320% as retailers extend BFCM peak
Wed, 10th Dec 2025
#
digital transformation
#
cx
#
martech
Patchworks data operations jumped over 320% year on year as retailers stretched BFCM 2025 into a longer, more complex multichannel peak.
Gen Z 'Returniture' trend piles pressure on UK retailers
Wed, 10th Dec 2025
#
digital transformation
#
cx
#
martech
Gen Z's 'Returniture' habit of sending back bulky furniture bought online is soaring, leaving UK retailers to shoulder rising costs and complexity.
UK shoppers want AI for deliveries but demand transparency & choice
Sat, 6th Dec 2025
#
cx
#
martech
#
supply chain
UK shoppers want AI for real-time delivery tracking and returns but demand transparency and human support for trust and control over choices.
Social shopping sees record Black Friday surge as UK eCommerce grows
Fri, 5th Dec 2025
#
social media
#
online shopping
#
black friday
UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.