TechDay UK - The United Kingdom's, technology news network

Pegasystems stories - Page 3

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Gartner recognises Pega in low-code application platforms report
Fri, 29th Nov 2019
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apm
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low-code
Pegasystems has received the highest score in the Enterprise IT Composite Applications category in a report by Gartner.
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26% of leaders still “support fax as a communication channel”
Tue, 26th Nov 2019
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crm
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A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.
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Australian businesses struggling with robotic automation
Fri, 13th Sep 2019
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robots
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digital transformation
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it automation
Despite praising robotic automation's effectiveness, Australian businesses lag in global deployment, citing challenges in bot implementation and maintenance.
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Forrester names Pega leader in digital process automation
Fri, 21st Jun 2019
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it automation
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Software company Pegasystems named leader in Forrester Wave report on software for digital process automation.
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Pegasystems now ten-time Leader in CRM Magic Quadrant
Tue, 18th Jun 2019
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Pegasystems has been recognized as a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center for the 10th year in a row.
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Pega launches Enterprise Low-Code Factory
Wed, 5th Jun 2019
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digital transformation
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coding
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pegasystems
Pega unveils Enterprise Low-Code Factory, a centralised dashboard enabling employees to quickly craft enterprise software while maintaining company standards.
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Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
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crm
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cx
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Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
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Pegasystems' acquisition boosts analytics capabilities
Thu, 14th Feb 2019
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data analytics
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The acquisition of Infruid Labs brings analytics and data visualisation with a simple user interface to Pega’s solutions.
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Chatbots still too dumb to get the job done
Tue, 16th Oct 2018
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Analysts expect chatbot usage to rise significantly in the next two years – a shift that could prove costly for brands that don’t evolve their bots.
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Artificial intelligence is here to disrupt industries. Are we ready?
Wed, 18th Jul 2018
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crm
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digital transformation
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martech
AI adoption in Australian businesses is lagging behind the US and China, but starting small can lead to big results.
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Study: Focusing on risk aversion? It may be doing you more harm than good
Fri, 18th May 2018
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risk & compliance
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pegasystems
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study
A study carried out by Frost & Sullivan has highlighted the benefits associated with being an agile business, instead of a risk-averse one.
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Pegasystems: Making the art of selling smarter with AI
Thu, 15th Mar 2018
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data analytics
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Pegasystems launches AI-powered Pega Sales Coach to help sales managers develop better salespeople in real time.
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New IT training initiative targeting 1m people launched by World Economic Forum
Thu, 25th Jan 2018
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data analytics
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cdp
The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
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Execs believe AI and robotics could change workplace for the better - study
Wed, 24th Jan 2018
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robots
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it automation
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ai
Study finds teaming machine intelligence with humans can help organisations embrace efficient and meritocratic workforces.
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Pega, AU Govt. and Canberra uni form dream team for tertiary students
Thu, 18th Jan 2018
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edutech
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it training
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skills gap
The Australian Government’s IP Australia, the University of Canberra, and IT firm Pega launch a graduate program to boost skilled ICT graduates.
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Exclusive interview: What happens when artificial intelligence is racist?
Fri, 1st Dec 2017
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risk & compliance
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ai
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So, the question then becomes, are organisations (and the general public) prepared to trade more transparency for better decisions?.
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New T-Switch helps businesses mitigate risk from AI
Mon, 2nd Oct 2017
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data privacy
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ai models
Businesses are increasingly deploying AI to gain better insights into customer needs and provide more personalised service, sales, and marketing.
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Pegasystems to deploy automation solution for IP Australia
Fri, 22nd Sep 2017
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physical security
The solution will aim to improve overall customer experience by automating business processes for the government agency.
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Marketing campaigns get smart: New solution combines AI & consulting services
Fri, 21st Jul 2017
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ai
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digital marketing
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accenture
As CSPs look to retain and gain new profitable customers, they need the ability to quickly implement effective marketing strategies.
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Pegasystems announces AWS integration in customer service solution
Thu, 8th Jun 2017
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crm
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hyperscale
Pega clients can now embed the Amazon Connect experience directly into Pega Customer Service to provide agents with full customer context.