TechDay UK - The United Kingdom's, technology news network

Pegasystems stories - Page 3

Story image
Australian businesses struggling with robotic automation
Fri, 13th Sep 2019
#
robots
#
digital transformation
#
it automation
Despite praising robotic automation's effectiveness, Australian businesses lag in global deployment, citing challenges in bot implementation and maintenance.
Story image
Forrester names Pega leader in digital process automation
Fri, 21st Jun 2019
#
it automation
#
rpa
#
pegasystems
Software company Pegasystems named leader in Forrester Wave report on software for digital process automation.
Story image
Pegasystems now ten-time Leader in CRM Magic Quadrant
Tue, 18th Jun 2019
#
crm
#
martech
#
ovum
Pegasystems has been recognized as a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center for the 10th year in a row.
Story image
Pega launches Enterprise Low-Code Factory
Wed, 5th Jun 2019
#
digital transformation
#
coding
#
pegasystems
Pega unveils Enterprise Low-Code Factory, a centralised dashboard enabling employees to quickly craft enterprise software while maintaining company standards.
Story image
Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
#
crm
#
cx
#
martech
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
Story image
Pegasystems' acquisition boosts analytics capabilities
Thu, 14th Feb 2019
#
data analytics
#
martech
#
planning
The acquisition of Infruid Labs brings analytics and data visualisation with a simple user interface to Pega’s solutions.
Story image
Chatbots still too dumb to get the job done
Tue, 16th Oct 2018
#
uc
#
martech
#
ai agents
Analysts expect chatbot usage to rise significantly in the next two years – a shift that could prove costly for brands that don’t evolve their bots.
Story image
Artificial intelligence is here to disrupt industries. Are we ready?
Wed, 18th Jul 2018
#
crm
#
digital transformation
#
martech
AI adoption in Australian businesses is lagging behind the US and China, but starting small can lead to big results.
Story image
Study: Focusing on risk aversion? It may be doing you more harm than good
Fri, 18th May 2018
#
risk & compliance
#
pegasystems
#
study
A study carried out by Frost & Sullivan has highlighted the benefits associated with being an agile business, instead of a risk-averse one.
Story image
Pegasystems: Making the art of selling smarter with AI
Thu, 15th Mar 2018
#
data analytics
#
martech
#
planning
Pegasystems launches AI-powered Pega Sales Coach to help sales managers develop better salespeople in real time.
Story image
New IT training initiative targeting 1m people launched by World Economic Forum
Thu, 25th Jan 2018
#
data analytics
#
martech
#
cdp
The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
Story image
Execs believe AI and robotics could change workplace for the better - study
Wed, 24th Jan 2018
#
robots
#
it automation
#
ai
Study finds teaming machine intelligence with humans can help organisations embrace efficient and meritocratic workforces.
Story image
Pega, AU Govt. and Canberra uni form dream team for tertiary students
Thu, 18th Jan 2018
#
edutech
#
it training
#
skills gap
The Australian Government’s IP Australia, the University of Canberra, and IT firm Pega launch a graduate program to boost skilled ICT graduates.
Story image
Exclusive interview: What happens when artificial intelligence is racist?
Fri, 1st Dec 2017
#
risk & compliance
#
ai
#
ml
So, the question then becomes, are organisations (and the general public) prepared to trade more transparency for better decisions?.
Story image
New T-Switch helps businesses mitigate risk from AI
Mon, 2nd Oct 2017
#
data privacy
#
ai
#
ai models
Businesses are increasingly deploying AI to gain better insights into customer needs and provide more personalised service, sales, and marketing.
Story image
Pegasystems to deploy automation solution for IP Australia
Fri, 22nd Sep 2017
#
cx
#
martech
#
physical security
The solution will aim to improve overall customer experience by automating business processes for the government agency.
Story image
Marketing campaigns get smart: New solution combines AI & consulting services
Fri, 21st Jul 2017
#
ai
#
digital marketing
#
accenture
As CSPs look to retain and gain new profitable customers, they need the ability to quickly implement effective marketing strategies.
Story image
Pegasystems announces AWS integration in customer service solution
Thu, 8th Jun 2017
#
crm
#
uc
#
hyperscale
Pega clients can now embed the Amazon Connect experience directly into Pega Customer Service to provide agents with full customer context.
Story image
Three Australian companies to receive Pega Client Excellence Awards
Fri, 26th May 2017
#
healthtech
#
optus
#
pegasystems
Three Australian companies to receive Pega Client Excellence Awards for outstanding customer engagement and operational excellence.
Story image
Partnership sealed between Pegasystems and Leonardo Consulting
Fri, 19th May 2017
#
partner programmes
#
bpm
#
pegasystems
Leonardo Consulting says the partnership has enabled the company to mature and further enhance its BPM offering to existing and future customers.