Outsourcing stories - Page 6
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Aviva expands TCS deal to run more UK life policies
Fri, 19th Dec 2025
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digital transformation
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cx
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martech
Aviva extends its tech pact with TCS, shifting another 1.1m UK life policies onto the BaNCS platform to streamline service and costs.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Aspire Technology valued at GBP £192m in LDC deal
Wed, 10th Dec 2025
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uc
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private cloud
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digital transformation
Aspire Technology secures LDC and Federated Hermes backing in deal valuing the fast-growing managed IT provider at GBP £192m.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
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cx
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martech
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partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
UK firms face highest global breach rates despite risk spending
Fri, 21st Nov 2025
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supply chain
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risk & compliance
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ai
UK businesses suffer the highest global supply chain breach rates, despite increased spending and planned AI adoption for risk management.
Deal or no deal - the new and nuanced view of tariffs
Wed, 19th Nov 2025
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supply chain
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risk & compliance
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outsourcing
HSBC survey shows 75% of logistics firms face impacts from US tariffs; many delay investments and reshape supply chains amid rising trade uncertainties.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
Tech Mahindra unveils Orion Marketplace for enterprise agentic AI
Wed, 24th Sep 2025
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digital transformation
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it automation
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llms
Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.
Exclusive: Cybanetix CEO on AI, MDR and the shifting UK cyber landscape
Mon, 8th Sep 2025
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firewalls
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ransomware
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network security
Cybanetix CEO reveals MDR services surge by 18% in UK midmarket as AI reshapes cyber defence amid growing skills shortages and complex threats.
Axiom GRC acquires The DPO Centre to boost data protection services
Thu, 4th Sep 2025
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data protection
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e-learning
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supply chain
Axiom GRC has acquired The DPO Centre, expanding its data protection services and strengthening its global governance, risk, and compliance platform.
SquadStack.ai unveils autonomous AI agent to boost sales at scale
Fri, 15th Aug 2025
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devops
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cx
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martech
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
Suntory boosts wellness with Rimini-driven Comado app launch
Thu, 14th Aug 2025
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devops
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digital transformation
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apm
Suntory partners with Rimini Street to launch Comado, a gamified wellness app, delivered within four months with no extra costs, boosting digital health engagement.
Evergreen enters Irish IT market with acquisition of Spector
Mon, 4th Aug 2025
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partner programmes
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ai
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cybersecurity
Evergreen has entered the Irish IT market by acquiring Dublin-based managed service provider Spector, aiming to expand its global footprint without changing staff or pricing.
Hexaware unveils GCC 2.0 after SMC Squared acquisition for AI boost
Fri, 18th Jul 2025
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data analytics
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digital transformation
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hcm
Hexaware launches GCC 2.0 after acquiring SMC Squared, merging AI and digital solutions to transform Global Capability Centres for strategic enterprise value.
Gamma unveils team to drive growth & digital transformation
Thu, 3rd Jul 2025
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uc
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network infrastructure
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digital transformation
Gamma launches a Strategic and Transformation Team to drive growth and digital transformation in UCaaS, networks, and managed services for partners and businesses.
Stacey Thorpe appointed Managed Payroll Director at Symatrix
Mon, 30th Jun 2025
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erp
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ibm
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oracle
Symatrix appoints Stacey Thorpe as Managed Payroll Director to drive growth in managed payroll services across the UK and global markets.
Org Group acquires EDR to boost European digital expertise
Thu, 26th Jun 2025
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crm
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data analytics
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digital transformation
Org Group acquires Brussels-based EDR, enhancing its European digital and technology expertise across multiple markets including the UK and France.
Paragon acquires Service Graphics to expand marketing services
Tue, 3rd Jun 2025
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saas
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cx
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martech
Paragon has acquired UK-based Service Graphics, enhancing its marketing services with brand activations, large format displays, and on-demand print expertise.
How South Africa is unlocking better customer experience for UK businesses
Wed, 21st May 2025
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digital transformation
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cx
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martech
South Africa's contact centres blend skilled agents and tech, helping UK firms enhance personalised, empathetic customer experiences amid rising digital demands.