Knowledge Management stories

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

AvePoint has unveiled an AI Lab in Singapore, partnering with the EDB to spearhead AI research and develop solutions for global industry challenges.

Elastic has teamed up with LG CNS to boost search capabilities, achieving a 95% relevance rate and halving data retrieval times with Elasticsearch.

SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.

Smartsheet has partnered with Amazon Web Services to launch a connector that integrates Smartsheet data with the AI-powered Amazon Q Business assistant.

Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

iManage unveils AI-powered tools including iManage AI Enrichment and iManage Mailbox Assistant, aiming to elevate productivity and streamline knowledge management.

iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.

EDC has teamed up with Newgen Software to centralise content management for over 1,000 employees, enhancing document handling and operational efficiency.

Lexsoft Systems unveils its new T3 GenAI KM solution tailored for small law firms, leveraging generative AI tech to simplify knowledge management for teams with under 100 users.

Litera partners with Microsoft to revolutionise legal tech with AI-powered Copilot, enhancing efficiency and intelligence in legal practices using Microsoft 365.

Network Rail partners with Oakland to revolutionise knowledge management using AI, aiming for significant improvements in delays, capacity, and carbon emissions.

TeKnowledge, a global tech company formed by Cytek Security, Tek Experts, and Elev8, launched on 9th April 2024, evolving digital transformation services.

Birmingham's JDD Furniture partners with Aston University in a Knowledge Transfer Partnership to bolster production efficiency amidst rising post-pandemic demand for custom office furniture.

AI is a powerful business tool, yet it carries potential risks. According to Immuta's 2024 Data Security Report, robust data governance is crucial to maintain security.

Following a 52% surge in bookings, global AP automation leader Basware reveals expansive growth strategy, with a firm focus on AI innovation, customer growth, and fraud prevention.

Putting data in the right context makes it more useful, and AI and technologies like cognitive search can streamline this process.

Asia Pacific retail banks are showing increased interest in Generative AI, with 41% planning to invest, indicates an IDC report.

Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.