Knowledge Management stories - Page 2
IWD 2026: Why #GivetoGain Is the antidote to the 'knowledge is power' myth
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uc
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hybrid & remote work
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collaboration
This International Women's Day, #GivetoGain urges tech leaders to swap hoarding knowledge for sharing it, unlocking real power and progress.
Automate the tasks, elevate leaders: The case for human-centered AI
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uc
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data protection
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hcm
Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.
Why the future of maintenance depends on women - and AI that learns from them
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manufacturing
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digital transformation
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ai
Maintenance's future hinges on bringing more women into the trades and building AI that learns from their full range of expertise.
The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete
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digital transformation
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fintech
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cx
Banks risk AI 'infrastructure traps' as long projects outpace fast-evolving models, wasting budget while nimbler rivals ship real solutions.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Notion unveils Custom Agents to automate team workflows
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saas
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data protection
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devops
Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
CompTIA launches AI course for frontline help desks
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devops
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digital transformation
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cx
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
AI shapes RFP proposal teams as revenue pressure grows
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digital transformation
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martech
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rpa
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
How to hike the chasm from AI hype to reality in customer experience
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data protection
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private cloud
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hybrid cloud
Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.
One million professionals now rely on CoCounsel AI
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data protection
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digital transformation
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rpa
One million professionals across 107 countries now use Thomson Reuters' CoCounsel AI, as the tool spreads through tightly regulated sectors.
AND Digital, HowNow halve curation time, revamp onboarding
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digital transformation
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e-learning
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hcm
AND Digital taps HowNow to centralise learning, halving content curation time and cutting onboarding admin by 80% across its workforce.
Potpie AI raises USD $2.2m to map massive codebases
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open source
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erp
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api
Potpie AI secures USD $2.2m pre-seed to build an ontology-first context layer helping AI agents navigate massive enterprise codebases.
Hyland expands AI agents to boost enterprise workflows
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data protection
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hybrid cloud
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digital transformation
Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.
RingCentral taps OpenAI to power live AI voice calls
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uc
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data protection
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digital transformation
RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.
Komprise unveils KAPPA to prep unstructured data for AI
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saas
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storage
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hybrid cloud
Komprise launches KAPPA, a serverless engine to enrich and orchestrate unstructured data at scale, priming file estates for AI use.
G2's 2026 Best Software Awards reveal major market shifts
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crm
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uc
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data protection
G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.
Memgraph unveils Atomic GraphRAG to simplify LLM data
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llms
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software development
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software engineering
Memgraph launches Atomic GraphRAG, collapsing complex GraphRAG LLM pipelines into a single Cypher query to cut code and simplify retrieval.
Qodo 2.1 adds AI-driven rules for smarter code review
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devops
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martech
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application security
Qodo 2.1 debuts an AI-driven rules layer that learns from code history to enforce consistent standards and analytics-led code review.
Gartner: LLMs to reshape PR budgets & staff chatbots
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martech
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hcm
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rpa
Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.
Franchise leaders balance AI ambitions with consistency
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document management
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digital transformation
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ecm
Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.