Customer Satisfaction stories - Page 2

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.

Keyloop moves to acquire Motortech.ai, aiming to embed its AIME conversational agent across Fusion tools used by car dealers worldwide.

8x8 expands Secure Pay globally, unifying compliant digital payments and AI-led outreach across its customer experience platform.

Finance teams clinging to spreadsheets risk cash flow chaos, poor forecasting and lost talent as automated AR tools rapidly raise the bar.

UK retailers are racing to fix parcel delivery failures as squeezed shoppers demand smoother service and loyalty becomes harder to win.

Microlise signs Dayla Drinks, Wright's Flour and Igloo Thermo Logistics to boost visibility and efficiency in UK food transport fleets.

Scurri processes 180m shipments in 2025 as eCommerce GMV hits EUR €19.2bn and its platform annualises at over 200m parcels into 2026.

eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.

Aeris wins Frost & Sullivan global award for IoT eSIM leadership, managing 100m connections across 190 countries with 600 carrier partners.

Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.

Nasuni appoints Jerry Carter as CTO and Ross Grainger as CFO, strengthening leadership to scale unstructured data and AI-focused growth.

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

Cloudbeds wins top Hotel Management Software at the 2026 HotelTechAwards, plus finalist spots, culture ranking and hotelier-choice honours.

Wakam UK promotes Philip Ward to Group CFO as its UK portfolio hits GBP £400 million, backed by a 197% solvency ratio and strong partner scores.

To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.

Clean B2B data boosts marketing, sales and compliance; profiling, validating and standardising records cuts waste and sharpens decisions.

Customers profess loyalty but quietly walk away over price, experience or ethics, exposing how fragile many brand relationships have become.

Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.