Communication stories - Page 16
Gold Coast private hospital improves comms with Alcatel-Lucent Enterprise solutions
Tue, 16th Aug 2022
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uc
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healthtech
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cloud services
Alcatel-Lucent Enterprise helps Australian healthcare provider Ramsay Health Care improve communication and patient care with innovative technology solutions.
Motorola acquires radio comms provider Barrett Communications
Tue, 16th Aug 2022
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radio
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motorola solutions
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modernisation
Motorola Solutions says the two companies are united in delivering vital communications that organisations worldwide depend on.
Scope Australia selects NICE CXone platform to streamline operations
Fri, 12th Aug 2022
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crm
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uc
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data analytics
One of Australia’s largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact centre operations.
Spectralink DECT devices now integrated with Microsoft Teams SIP Gateway
Tue, 9th Aug 2022
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uc
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healthtech
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microsoft
Spectralink DECT devices are now integrated with Microsoft Teams SIP Gateway to help create better results for business-critical frontline workers.
Infobip’s SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
8x8 announces its CPaaS can now deliver no-code functionality
Mon, 18th Jul 2022
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uc
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paas
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cx
8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.
Does your business’ phone system have the “IT” factor?
Wed, 13th Jul 2022
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uc
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personal computing devices
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cloud services
Why it's time to upgrade your communication system - the success stories and the cash incentives currently available to you.
How organisations can prepare for a post-pandemic workforce
Thu, 30th Jun 2022
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hybrid & remote work
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healthtech
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personal computing devices
Returning to the office post-pandemic? Here are three key considerations for managing the new hybrid workforce.
Motorola Solutions deploys communication system to 5th Japanese airport
Wed, 29th Jun 2022
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uc
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motorola solutions
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communication
Motorola Solutions with its partner, Nippon Airport Radio Services deployed the mission critical communication system to Kansai.
Zoom appoints Greg Tomb as President
Fri, 17th Jun 2022
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public cloud
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cloud services
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collaboration
Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.
Finance is on a new footing to improve internal customer service
Mon, 13th Jun 2022
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crm
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fintech
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martech
Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely’s founder and CEO Dion Williams.
Q&A: Oculeus discusses the current state of telecoms fraud and beyond
Wed, 8th Jun 2022
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uc
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cybersecurity
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customers
Telecoms fraud is a growing concern as cybercriminals use advanced technology to outpace anti-fraud solutions. Measures are being taken to minimize the threats.
Motorola Solutions to upgrade Taiwan’s police network
Tue, 7th Jun 2022
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network infrastructure
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motorola solutions
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network management
Motorola Solutions to upgrade Taiwan National Police Agency's communication network in $128m project. Increased coverage and new security features expected.
Symbio consolidates TNZI business to support APAC expansion
Fri, 27th May 2022
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uc
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contact centre
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tnzi
Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.
Successful digital transformation in the hybrid work era is about embracing shifting goalposts
Fri, 20th May 2022
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document management
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data analytics
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digital transformation
Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.
South Australia state satellite makes significant progress
Wed, 18th May 2022
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spacetech
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cloud services
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data solutions
South Australia’s first state satellite has successfully completed the Critical Design Review (CDR), moving it closer to providing tangible data solutions.
NICE CXone platform integration implemented with Regional Bank Australia
Mon, 9th May 2022
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uc
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data analytics
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fintech
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.
Can't read, won't buy: globalization requires more communication than ever before
Thu, 28th Apr 2022
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hcm
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hybrid & remote work
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payroll systems
Global remote work is helping businesses expand into new markets. Speaking to customers in their native language is key to success.
S-NET partners with Versa Networks to extend networking services
Wed, 20th Apr 2022
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uc
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network infrastructure
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partner programmes
S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with SASE leader Versa Networks.
HCL brings TechBee IT education programme to New Zealand
Fri, 8th Apr 2022
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edutech
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iam
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learning
HCL is bringing its TechBee early career programme to NZ in an effort to help close the country's IT skill gap.