Communication stories - Page 15
Avaya and Alcatel-Lucent Enterprise form strategic partnership
Thu, 31st Mar 2022
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uc
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digital transformation
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partner programmes
Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.
Five ways to deliver the total experience to customers
Thu, 24th Mar 2022
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crm
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uc
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cx
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
How workflow automation can accelerate business growth
Mon, 14th Mar 2022
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document management
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ecm
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martech
Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.
Telecom’s crucial role in enabling digital experiences: What’s next?
Mon, 7th Mar 2022
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smartphones
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network infrastructure
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customers
Telcos need to focus on the human experience, not just customer experience, to drive innovation and loyalty in the digital age.
Spark now a member of the Smart Cities Council Australia New Zealand
Wed, 2nd Mar 2022
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uc
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smart cities
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iot
The membership appointment will allow Spark to continue working closely with communities to help them thrive using innovative technology and practices.
Transforming business operations with broadband push-to-talk service
Tue, 1st Mar 2022
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uc
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telco
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motorola solutions
Are you pressed to meet higher growth targets, needing more business opportunities but hampered by shrinking operational budgets?.
Video: 10 Minute IT Jams - Jabra managing director on the importance of quality communication tech
Thu, 10th Feb 2022
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uc
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partner programmes
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jabra
Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.
Fortinet partners with Telecom Niue to increase network security
Fri, 21st Jan 2022
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firewalls
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network infrastructure
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network security
Fortinet has provided the island nation of Niue with a range of cybersecurity solutions in an effort to increase network communications among residents.
Verloop.io and Vonage partner to deliver conversational AI
Wed, 19th Jan 2022
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crm
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uc
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martech
Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.
HGC Global Communications Limited collaborates with Kacific Broadband Satellites Group
Tue, 18th Jan 2022
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uc
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spacetech
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data analytics
HGC partners with Kacific to provide better broadband solutions in Southeast Asia, with a focus on the Philippines.
Zoom awarded new international security certification after intensive evaluation
Wed, 12th Jan 2022
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cybersecurity
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cloud services
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software
Zoom becomes first video communication client to receive high-level security certification from German Federal Office for Information Security.
Frost & Sullivan names Vonage the Asia-Pacific CPaaS Company of the Year
Tue, 21st Dec 2021
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uc
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paas
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iaas
Frost & Sullivan has named Vonage Asia-Pacific Communications Platform as a Service Company of the Year for the third year in a row.
What is network optimisation and why is it so important?
Fri, 17th Dec 2021
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network infrastructure
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data analytics
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martech
Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.
IT and comms top sectors targeted by cyber criminals, AI provides a solution
Wed, 15th Dec 2021
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ai security
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ai
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solar power
The IT and communications sector faced the highest number of cyber attacks globally in 2021, according to Darktrace's security researchers.
Ingram Micro equips St John with state-of-the-art technology
Thu, 9th Dec 2021
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uc
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healthtech
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voip
The technology gifted to St John includes Jabra headsets, Yealink and Poly conference phones, and Logitech keyboard and mouse sets, worth over $8,000.
COVID-19 era sees consumers calling for dynamic digital experiences
Tue, 16th Nov 2021
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uc
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martech
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digital entertainment
Half of consumers have increased their digital engagement with businesses during the pandemic, with video chat preference surging 300%, says Vonage research.
A day in the life: How Poly technologies support the flexible hybrid workforce
Thu, 11th Nov 2021
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uc
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digital entertainment
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hybrid & remote work
Bondi Beach frames the perfect start to the day - a walk, a coffee, breakfast, and the ability to work from her home office with the technologies she needs.
Alcatel-Lucent Enterprise launches 'Purple' communications platform
Thu, 11th Nov 2021
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uc
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open source
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collaboration
Alcatel-Lucent Enterprise launches new communications platform, OmniPCX Enterprise Purple, for the digital workplace.
Communications service providers unprepared to charge for 5G services
Fri, 8th Oct 2021
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uc
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5g & beyond
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wireless networks
73% of CSPs plan to launch 5G networks by 2022, but 94% have challenges with their existing charging systems, says Oracle Communications survey.
8x8 brings receptionist role into the future with latest offering
Wed, 29th Sep 2021
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uc
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cx
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martech
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.