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Business Transformation stories

UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
KPMG sees AI surge as firms struggle to prove value
Digital Transformation

KPMG sees AI surge as firms struggle to prove value

Nearly half of businesses have paused or scaled back AI projects as weak cost tracking leaves returns unproven and security gaps widen.

By Sean Mitchell • 6 min read • Last week
How channel partners can turn migration into a growth engine
Digital Transformation

How channel partners can turn migration into a growth engine

As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.

By Will Morey • 4 min read • Last week
ScotlandIS appoints Andrew Weir as Chief Executive
Manufacturing

ScotlandIS appoints Andrew Weir as Chief Executive

The appointment comes as Scotland's digital sector contributes GBP £7.5 billion to the economy and faces pressure to fill 13,000 annual vacancies.

By Sofiah Nichole Salivio • 4 min read • This month

Global Stories

Business Transformation stories

Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • 2 days ago
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last week
Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Last week
AS Watson appoints 31 tech partners for AI retail push
Data Analytics

AS Watson appoints 31 tech partners for AI retail push

Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Genesys names new partner chiefs to expand AI push
Software-as-a-Service

Genesys names new partner chiefs to expand AI push

The appointments signal a sharper partner-led route to market as the software group pushes AI deeper into customer service systems used by thousands.

By Mark Tarre • 3 min read • Last week
Newgen names Tarun Nandwani chief executive officer
Software-as-a-Service

Newgen names Tarun Nandwani chief executive officer

The software group is sharpening its global growth push as Tarun Nandwani takes the top job and Pramod Kumar gets a new role.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Insight launches Microsoft 365 E7 rollout across workforce
Digital Transformation

Insight launches Microsoft 365 E7 rollout across workforce

The rollout gives Insight a test case for selling Microsoft's newest AI tools after a survey found most Australian firms are still only experimenting.

By Sean Mitchell • 4 min read • This month
3Point launches 3AIgent to speed enterprise AI use
Customer Relationship Management

3Point launches 3AIgent to speed enterprise AI use

Businesses struggling to move AI pilots into daily use may find 3AIgent useful, as it links trusted data, governance and operational control.

By Sean Mitchell • 4 min read • This month
Quorum Cyber appoints Kevin Hanes as Chief Executive Officer
Digital Transformation

Quorum Cyber appoints Kevin Hanes as Chief Executive Officer

The Edinburgh cyber security firm is betting on Hanes to speed international growth as demand rises for help managing AI-driven threats.

By Sofiah Nichole Salivio • 3 min read • This month

Stories from Other Regions

Business Transformation stories

Productivity tops CEOs' concerns in Australia & NZ
Digital Transformation

Productivity tops CEOs' concerns in Australia & NZ

Rising pressure to lift output without burning out staff has overtaken economic uncertainty as the chief concern for executives in Australia and New Zealand.

By Sofiah Nichole Salivio • 3 min read • Last week
UST partners Anthropic to train 20,000 staff on Claude
Manufacturing

UST partners Anthropic to train 20,000 staff on Claude

The deal will embed Claude across UST's client systems and internal workflows, as the services firm trains 20,000 staff worldwide on the AI model.

By Sean Mitchell • 4 min read • Last week
India firms lag on AI readiness despite rapid adoption
Digital Transformation

India firms lag on AI readiness despite rapid adoption

Only a quarter of Indian organisations say staff are ready for AI, as deployment races ahead of training, governance and trust.

By Sofiah Nichole Salivio • 4 min read • Last week
ITSEC Asia wins approval to expand into AI software
Software-as-a-Service

ITSEC Asia wins approval to expand into AI software

The Indonesian cybersecurity group can now pursue recurring software revenue, as shareholders backed a move into AI, publishing and data services.

By Sean Mitchell • 4 min read • This month