Zoom stories - Page 4
Bluechip UC named authorised distributor for Zoom solutions
Thu, 16th Nov 2023
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uc
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cx
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martech
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
Kiwi SMEs increasingly shunning technology amid DX fears
Fri, 3rd Nov 2023
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digital transformation
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cloud services
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websites
New Zealand SMEs are avoiding emerging technologies due to digital transformation fears, warns Smarketing Lab director.
Zoom AI Companion hits one million meeting summaries milestone
Tue, 31st Oct 2023
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ai
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benchmarking
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zoom
Zoom AI Companion has achieved a significant benchmark, generating over one million meeting summaries in less than two months since its introduction.
Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
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cx
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martech
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partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
42% of macOS users use AI-based apps daily: Report
Wed, 18th Oct 2023
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ai
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software development
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personal computing devices
Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.
Catchpoint unveils new features to boost internet resilience and slash MTTR
Fri, 13th Oct 2023
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zoom
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ipm
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cyber resilience
Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.
Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote
Thu, 5th Oct 2023
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data analytics
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martech
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cdp
Zoom unveils new plans for Hybrid Work innovations, including integrations, features, and tools to enhance collaboration and communication.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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hcm
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partner programmes
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apps
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Thu, 5th Oct 2023
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uc
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llms
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ai
Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Thu, 5th Oct 2023
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devops
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apm
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software development
Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.
Zoom launches Workforce Engagement Management suite
Wed, 27th Sep 2023
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uc
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cx
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martech
Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.
Zoom extends customer experience software with latest release
Fri, 22nd Sep 2023
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cx
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martech
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ai models
Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Zoom introduces new workspace Notes to aid collaboration
Fri, 1st Sep 2023
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uc
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martech
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rpa
Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.
Video: 10 Minute IT Jams - An update from Neat
Mon, 28th Aug 2023
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uc
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digital entertainment
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video conferencing
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
AI listening in - researchers uncover new security threat
Thu, 10th Aug 2023
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advanced persistent threat protection
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ai
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passwords
A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.
Powerlink selects Ribbon Communication to modernize services
Wed, 19th Jul 2023
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saas
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electrical
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ribbon communications
To achieve this modernization, Powerlink is utilizing Ribbon's NPT family of routers to build a robust and protected internal communications network.
Remote, flexible work most in-demand non-financial benefit
Fri, 16th Jun 2023
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hybrid & remote work
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wfh
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employment
Flexible work and remote options are the most sought-after non-financial benefits for employees, according to new research from Zoom.
Zoom launches new global data privacy enhancements
Wed, 7th Jun 2023
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data privacy
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zoom
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communication
Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.