Workforce management stories

Nearly all Australian employers face challenges managing generational divides, with 29% citing varied tech skills as the top issue in multigenerational teams.

Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.

Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

Nimbus has launched its compliance solution on the Genesys AppFoundry, aiding Australian businesses in automating workforce compliance and payroll accuracy.

A survey reveals most UK hospitality staff and managers want increased investment in AI, seeing it as key to improving work efficiency and guest experience.

Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.

Contact centres are using AI to flexibly scale staffing in real time, enhancing customer service while protecting employee wellbeing amid rising demand.

Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.

WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.

Contractor and consulting roles surge globally, with Oyster reporting a 46% rise in contractor engagements and a tenfold increase in consulting hires in 2024.

WorkJam partners with Google Cloud to boost AI tools, enhancing frontline staff productivity in retail, healthcare and logistics across Asia-Pacific.

UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.

Ipswich City Council teams up with Workday and Cognizant to modernise HR systems, aiming to boost efficiency and data security for 1,500 staff.

JobAdder launches AI-driven recruitment plans to ease workload pressures as candidate applications surge 42% year-on-year, streamlining hiring processes globally.

Technology and AI are transforming HR in 2025, shifting it from a back-office role to a strategic function vital for organisational success.

Rimini Street has been named a Dayforce Community Partner, launching Rimini Manage and Consult services to support and optimise Dayforce HR and payroll globally.

Rippling partners with WorkTrybe to help Australian mid-sized firms hire and manage contract workers via an integrated platform amid changing workforce needs.

BrioHR has raised USD $6.5 million to expand its AI-driven HR platform in Singapore, enhancing digital HR solutions for SMEs across Southeast Asia.