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Workflow Automation stories - Page 2
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Google adds powerful new Gemini tools to Workspace apps
Yesterday
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saas
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storage
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data analytics
Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.
Blue Yonder rolls out agentic AI across supply chains
Yesterday
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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
monday.com opens workspace doors to external AI agents
Yesterday
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crm
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devops
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hcm
monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.
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AI ambition outpaces readiness for smaller businesses
Yesterday
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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Socotra launches embedded AI assistant for underwriting
Yesterday
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digital transformation
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rpa
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risk & compliance
Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.
Fleetio unveils AI Service Advisor to speed repairs
Yesterday
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data analytics
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digital transformation
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rpa
Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.
Zapier data shows AI is now infrastructure for leads
Yesterday
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
Zendesk to buy Forethought in agentic AI expansion drive
Yesterday
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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
Conga launches AiMe AI agents for end-to-end deal flows
Yesterday
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crm
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digital transformation
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partner programmes
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
Audit firms step up AI adoption while seeking safeguards
Yesterday
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digital transformation
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rpa
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ai security
Audit firms are racing to embed AI into core work, but say true advantage now hinges on tougher governance, bias controls and global rules.
Mastercard unveils AI 'Virtual C-Suite' for small firms
Yesterday
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data analytics
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digital transformation
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fintech
Mastercard launches its Virtual C-Suite AI agents, starting with a Virtual CFO, to give small firms automated executive-style insights.
AutoRek launches RegToolKit for real-time compliance
2 days ago
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digital transformation
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fintech
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rpa
AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.
Tricentis unveils AI Workspace for agentic quality testing
2 days ago
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devops
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digital transformation
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rpa
Tricentis launches AI Workspace, an agentic quality platform unifying software testing, governance and human oversight for enterprises.
Qevlar AI raises USD $30m to expand autonomous AI SOC
2 days ago
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digital transformation
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soc
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rpa
Qevlar AI secures USD $30m led by Partech and Forgepoint to grow its autonomous AI SOC and shift from alert triage to insight-driven defence.
Thrive unveils governed AI workspace & adoption model
2 days ago
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
RingCentral unveils AIR Pro no-code AI contact agents
2 days ago
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Enterprises shun plug-and-play AI for tailored builds
2 days ago
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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
Ramco wins Tata defence MRO deal for C130J maintenance
2 days ago
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digital transformation
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rpa
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supply chain
Ramco secures Tata defence MRO software deal to power digital C130J maintenance hub for the Indian Air Force in India.
Salesforce unveils Agentforce AI-powered contact centre
2 days ago
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crm
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uc
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Adobe adds conversational AI tools to Photoshop, Firefly
2 days ago
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martech
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rpa
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.