Voice over Internet Protocol (VoIP) stories - Page 7
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
NICE CXone platform integration implemented with Regional Bank Australia
Mon, 9th May 2022
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uc
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data analytics
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fintech
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.
Direct routing calling on Microsoft Teams made easier in APAC
Mon, 9th May 2022
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uc
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microsoft
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cloud services
Symbio Holdings' Telcoinabox launches Unite Calling, a Microsoft Teams direct routing solution designed to simplify cloud calling for SMEs.
Hootsuite 2021 Impact Report shows workforce more diverse
Wed, 4th May 2022
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uc
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dei
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cleantech
Hootsuite's 2021 Impact Report reveals its efforts in social impact, diversity, equity, inclusion, and corporate responsibility.
Reducing e-waste and promoting sustainability in the PC industry
Tue, 3rd May 2022
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edutech
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uc
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cleantech
Australian e-waste is causing devastating environmental impact, with only 1% of TVs and 10% of PCs being recycled.
How consolidating MS Teams benefits both staff and students
Wed, 27th Apr 2022
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edutech
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uc
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collaboration
For many colleges and universities, the student- and faculty-free days of Easter were prime time for system upgrades.
Macquarie Telecom, Konica Minolta support the hybrid future
Fri, 22nd Apr 2022
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uc
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network infrastructure
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sd-wan
Macquarie Telecom has announced it has signed a deal with Konica Minolta Australia to prevent communication issues as hybrid working becomes commonplace.
NZ’s first and only e-waste sorting machine launched
Fri, 22nd Apr 2022
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uc
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voip
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contact centre
Computer Recycling launches e-waste shredder and MSS optical sorting machine BLUBOX, which is able to sort out a tonne of e-waste per hour.
Ribbon Communications becomes ecosystem partner with Microsoft
Thu, 21st Apr 2022
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uc
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partner programmes
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microsoft
Ribbon Communications partners with Microsoft to support Operator Connect Accelerator for Microsoft Teams, simplifying access to telecom services.
Voyager Wholesale now offers Microsoft Teams Trunks
Thu, 14th Apr 2022
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uc
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hybrid & remote work
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microsoft
Voyager Teams Trunks offers businesses in New Zealand robust infrastructure, hybrid solutions, and enhanced security for Microsoft Teams calling.
Hands-on review: Jabra GN PanaCast 20 webcam
Mon, 11th Apr 2022
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gaming
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uc
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reviews
We get our hands on a Danish-designed high end webcam that has some rather unique artificial intelligence (AI) features.
Hands-on review: OBSBOT Tiny 4K PZT Webcam
Wed, 6th Apr 2022
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gaming
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uc
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reviews
We get our hands on a very reasonably priced business webcam with a bunch of unique features driven by artificial inteligence.
Logitech launches new service model for ANZ users
Wed, 6th Apr 2022
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uc
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video conferencing
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logitech
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
Skillsoft adds new capability to immersive learning platform
Fri, 1st Apr 2022
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uc
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learning
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voip
The capability enables organisations to determine their learners’ proficiency across in-demand technology, leadership and business skills.
HP to acquire Poly for improved hybrid working solutions
Thu, 31st Mar 2022
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uc
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hybrid & remote work
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cloud services
HP has announced it is to acquire Poly in an all-cash transaction for $40 per share, estimated to be a total enterprise value of US$3.3 billion.
Neat achieves certification for Microsoft Teams in ANZ
Thu, 24th Mar 2022
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uc
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partner programmes
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digital entertainment
Neat achieves Microsoft Teams certification for flagship products, allowing ANZ customers access to its video devices.
Hands-on review: Jabra Evolve2 85 wireless headset
Tue, 22nd Mar 2022
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gaming
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uc
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reviews
On behalf of remote workers and those trapped on endless video conferences, we check out a high end headset from the Danish manufacturer Jabra.
Veeam Backup for Microsoft 365 v6 adds more control over critical data
Fri, 11th Mar 2022
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saas
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virtualisation
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uc
Veeam Software has announced the latest version of its fastest-growing Software as a Service (SaaS) product, Veeam Backup for Microsoft 365 v6.
OpenText launches latest iteration of Cloud Editions
Fri, 4th Mar 2022
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uc
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document management
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ecm
OpenText has launched CE 22.1 featuring new innovations to help organisations leverage information for digital business transformations.
What is Autonomous Response and how does it work across the enterprise?
Thu, 3rd Mar 2022
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smartphones
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uc
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ai security
With cyber-attacks getting faster and more furious, human teams alone cannot always be relied on to initiate a timely response.
New CISO for Zscaler to lead Asia Pacific and ANZ
Thu, 17th Feb 2022
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uc
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risk & compliance
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cybersecurity
Mok will support organisations in the APAC region with their digital transformation journey as they adopt the cloud, AI, data analytics, and remote working.