Vodafone stories - Page 30

NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.

Following political unrest in Egypt, Vodafone has closed its 180-strong contact centre and is advising roaming customers to return home.

2degrees to open new contact centre in Christchurch CBD, creating 80 jobs to enhance its customer service, says CEO Eric Hertz.

2degrees offers New Zealanders unlimited national calls for a fixed monthly fee of $149, with no contract required.

2degrees launches $449 LG Optimus One, a budget Android with car nav features, making waves as a sophisticated handset in New Zealand.

Huawei debuts its branded IDEOS smartphone in NZ, marking a significant leap in its business evolution and a dive into ultra-fast broadband tech.

Telecom and Vodafone join forces to transform rural New Zealand's broadband, offering a unified solution to bridge the digital divide.

2degrees to open 30 stores across NZ in a £30m retail expansion, bucking recession trends and creating 200 jobs, starting this weekend.

2degrees shareholders bolster the NZ telco with a further US$23.5m, backing its growth in the competitive $2.4bn industry.

Samsung's Galaxy Tab reaches a milestone, selling over 600,000 units globally (excluding New Zealand) in just one month, eyeing one million by year-end.

Vodafone New Zealand lost 35k customers in three months, bringing the total down from 2.48m to 2.44m, according to a financial statement.

Chief Executive Allan Freeth applauds today's news that Telecom and Vodafone will work together on a rural broadband bid.

Updated: NZ's largest telcos will combine resources to roll out high speed broadband to rural communities sooner rather than later.

Vodafone New Zealand sees a dip, losing 35,000 users amid a strategy shift and recent service issues, says CEO Vittorio Colao.

Vodafone admits ongoing 3G faults causing missed calls and delayed texts, promising round-the-clock efforts to fix network issues affecting customer services.

Telecom is joining the government's internet filter aimed at stopping access to sites hosting images of child sexual abuse.

Grahame Maher, former CEO of Vodafone NZ and Australia, has passed away, leaving a legacy of inspiration and vision in the telecom sector.

Vodafone will upgrade its network to 28.8MB/s, surpassing two generations of 3G updates, with main centres receiving the upgrade by Christmas.

At a press event today, 2degrees has unveiled pricing and launch details for Huawei's entry-level Android device.

Maclean expands its team with four industry veterans, enhancing its strength in account management and business development.