User experience (UX) stories
Access4 expands into UK with Luminate Wholesale purchase
Yesterday
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uc
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cx
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martech
Access4 has acquired UK-based Luminate Wholesale to bolster its international expansion strategy, enhancing its SASBOSS platform in the UK market.
Amber Technology expands smart home solutions with ABB
Yesterday
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smart home
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home automation
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distributors
Amber Technology has expanded its partnership with ABB to include its ABB-free@home smart home automation solution, enhancing services for installers across Australia.
CDNs are central to enhancing the delivery of AI-augmented customer experiences
Last week
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edge computing
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genai
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llms
As generative AI reshapes customer interactions, experts urge reliance on edge infrastructure and CDNs to ensure seamless, low-latency user experiences.
Fastly introduces bot management updates for web security
Last week
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cybersecurity
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online security
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analyst report
Fastly has launched updates to its Bot Management service, enhancing online security while improving user experiences by reducing reliance on CAPTCHAs.
iManage enhances AI with Ask iManage & Insight+ updates
Last week
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document management
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ecm
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cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
Server-side scanners fail at detecting malicious pages: Here's What to do about It
Last week
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cloud security
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advanced persistent threat protection
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cybersecurity
As web applications evolve and security tactics lag behind, the effectiveness of server-side scanners in detecting malicious pages is sharply declining.
The way we search has changed - Why haven’t websites?
Last week
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digital transformation
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biometrics
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martech
The way we search online has transformed significantly, yet websites remain largely unchanged, leading to frustrations for modern users seeking intuitive experiences.
Fastly updates bot management to reduce CAPTCHA reliance
Last week
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cx
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martech
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data privacy
Fastly has unveiled enhancements to its Bot Management service, reducing CAPTCHA dependency while bolstering security and user experience across its platform.
Smartvisit app to redefine visitor engagement in tourism
Last month
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digital transformation
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apps
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tourism
Smartvisit is set to launch its innovative app designed to transform tourism engagement, enhancing visitor experiences and boosting revenues for operators.
Ecommpay wins top award for payments innovation in 2025
Last month
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fintech
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api
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payment technologies
Ecommpay has clinched the Payments Innovation of the Year title at the FStech Awards 2025 for its pioneering global payments platform, enhancing user experience.
Qualtrics unveils AI tools to boost customer experiences
Last month
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data analytics
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cx
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martech
Qualtrics has unveiled AI-driven updates to its XM for Customer Experience suite, promising businesses enhanced insights and tools to forge stronger customer connections.
Hyland unveils AI-driven strategy for content management
Last month
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digital transformation
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ecm
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martech
Hyland has launched an AI-driven strategy aimed at evolving enterprise content management, enhancing automation, and user experiences across industries.
Adobe unveils AI agent tool for personalised experiences
Last month
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uc
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digital transformation
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hyperscale
Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.
Mecalux enhances Easy WMS with AI-driven chat features
Last month
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it automation
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supply chain & logistics
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genai
Mecalux has introduced generative AI to its Easy WMS system, enhancing user interaction and streamlining logistics across 1,100 warehouses worldwide.
Endowus teams with Twilio to enhance platform security
Last month
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cybersecurity
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sms
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fraud
Endowus has teamed up with Twilio to enhance security on its digital wealth platform, addressing a surge in fraud cases with advanced verification measures.
Asus launches Zenbook A14, lightest AI PC (less than 1kg)
Last month
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asus
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consumer electronics
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ux
ASUS has unveiled the ultra-light Zenbook A14 in Australia and New Zealand, boasting revolutionary AI technology and a remarkable 32-hour battery life.
Elumo launch promises to revolutionise shared space rents
Last month
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physical security
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access control
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ux
Essensys has launched elumo, a breakthrough solution aimed at transforming the management of shared meeting spaces amid the growing trend of hybrid work.
Assurance is what holds network performance accountable to the application experience
Last month
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saas
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network infrastructure
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digital transformation
As digital connectivity becomes vital for businesses, ensuring network performance meets user expectations is essential for delivering seamless online experiences.
Arlo & SmartThings enhance home security partnership
Last month
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iot
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smart home
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data privacy
Arlo Technologies expands its partnership with Samsung SmartThings to enhance home security, introducing advanced features like AI object detection this spring.
Jamf to acquire Identity Automation for $215 million
Last month
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edutech
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mfa
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mdm
Jamf plans to acquire Identity Automation for $215 million, aiming to unite identity and device management for enhanced security and user experience.