User experience (UX) stories
Blackline Safety wins 2025 Calgary Award for social impact
Yesterday
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iot
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industrial iot
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healthtech
Blackline Safety has won the 2025 Calgary Award for Social Impact - Business, recognising its commitment to community and worker safety worldwide.
Agentic AI and Saas - The next chapter in CX
Yesterday
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saas
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digital transformation
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cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
Spirent launches Landslide E20 OTA for real handset lab testing
Yesterday
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uc
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devops
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it automation
Spirent unveils Landslide E20 OTA, an automated platform for real handset testing across 4G, 5G, and Wi-Fi in controlled lab settings.
Canadians lose trust after data breaches, with AI seen as risky
Yesterday
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digital transformation
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biometrics
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advanced persistent threat protection
Nearly 8 in 10 Canadians would stop using a company after a data breach, with many seeing AI as a risk to their personal data and trust.
Datadog appoints Adrian Towsey to drive APJ commercial growth
2 days ago
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saas
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siem
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digital transformation
Datadog names Adrian Towsey as VP of Commercial Sales for APJ to boost growth amid rising cloud and AI tech demand in the region.
How can fintechs overcome the problem of scaling in an unstable market?
3 days ago
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fintech
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cx
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martech
Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.
TSD & Perplex Digital win top honours at Umbraco Awards 2025
4 days ago
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digital transformation
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cx
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martech
Herefordshire’s TSD and Perplex Digital have won top awards at the Umbraco Awards 2024 for their innovative eCommerce platforms and AI integrations.
The delicate dance of user experience and security in the digital age
Last week
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data protection
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digital transformation
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biometrics
Businesses can harmonise user experience and cybersecurity through identity and access management, ensuring seamless yet secure digital interactions.
Kleinanzeigen launches retail media network powered by Kevel
Last week
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ecommerce
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cleantech
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digital marketing
Kleinanzeigen has launched a new retail media network using Kevel’s API platform, enhancing ad targeting for its 700m monthly German users.
Amplitude launches AI Agents to streamline product optimisation
This month
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saas
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data analytics
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digital transformation
Amplitude unveils AI Agents to automatically analyse user data and suggest product optimisations, helping businesses improve conversion and engagement efficiently.
Taboola unveils DeeperDive to help publishers monetise AI search
This month
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network infrastructure
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martech
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genai
Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.
Genesis picks Workday to modernise finance for NZD $1 billion push
This month
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digital transformation
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power / energy
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ai
Genesis Energy will implement Workday’s cloud finance system to support its NZD $1 billion investment in renewables and modernise financial operations.
Apple unveils macOS Tahoe 26 with new design & AI features
This month
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gaming
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digital entertainment
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api
Apple launches macOS Tahoe 26, featuring a sleek new design, enhanced Continuity, smarter Spotlight, and expanded AI tools for a seamless Mac experience.
Apple unveils iOS 26 with Liquid Glass, smarter features & redesign
This month
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gaming
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digital entertainment
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data privacy
Apple unveils iOS 26 with a Liquid Glass design, smarter Apple Intelligence, and updates to CarPlay, Wallet, Messages, and core apps. Free from iPhone 11.
The EU Accessibility Act and what it means for UK digital businesses
This month
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online services
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digital inclusion
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ux
From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.
SAP Concur unveils AI-powered travel solution for ANZ markets
This month
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data analytics
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digital transformation
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genai
SAP Concur launches an AI-powered travel solution for ANZ, streamlining corporate trips with automation, predictive costs, and sustainability insights.
Cosmetic UI updates to Ava spark 243% jump in Edible Beauty orders
This month
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cx
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martech
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ai
Cosmetic UI updates to Decidr's Ava led to a 243% surge in Edible Beauty orders, boosting revenue and engagement without changing its AI capabilities.
Expert warns of ‘AI wrappers’ masquerading as SaaS products
This month
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saas
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api
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data privacy
Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.
PropApp launches to empower Australian homeowners & movers
Last month
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fintech
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data privacy
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privacy
Melbourne startup PropApp launches a new property app to help Australian homeowners connect with trusted agents, prioritising privacy and tailored support in Victoria.
Capture Expense launches platform to streamline Irish expenses
Last month
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saas
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fintech
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hcm
Capture Expense has unveiled a platform tailored to Irish firms, simplifying expense management and ensuring compliance with Irish Revenue's rules.