User experience (UX) stories
SAP Concur unveils AI-powered travel solution for ANZ markets
Today
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digital transformation
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genai
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ai
SAP Concur launches an AI-powered travel solution for ANZ, streamlining corporate trips with automation, predictive costs, and sustainability insights.
Cosmetic UI updates to Ava spark 243% jump in Edible Beauty orders
Today
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cx
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ai
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ecommerce
Cosmetic UI updates to Decidr's Ava led to a 243% surge in Edible Beauty orders, boosting revenue and engagement without changing its AI capabilities.
Expert warns of ‘AI wrappers’ masquerading as SaaS products
3 days ago
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saas
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api
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data privacy
Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.
PropApp launches to empower Australian homeowners & movers
Last week
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fintech
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data privacy
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privacy
Melbourne startup PropApp launches a new property app to help Australian homeowners connect with trusted agents, prioritising privacy and tailored support in Victoria.
Capture Expense launches platform to streamline Irish expenses
Last week
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saas
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fintech
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hcm
Capture Expense has unveiled a platform tailored to Irish firms, simplifying expense management and ensuring compliance with Irish Revenue's rules.
Hoyts wins major award for cinema mobile app innovation in 2025
Last week
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smartphones
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digital transformation
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collaboration
HOYTS won the 2025 Australian Web Award for its innovative cinema mobile app, praised for enhancing user experience and digital engagement.
UK demand surges for AI prompt engineers as salaries climb
Last week
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genai
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llms
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ai
Demand for AI prompt engineers in the UK soars by over 180%, with salaries reaching up to GBP £87,500 amid growing adoption of generative AI technologies.
Movavi study finds global users embrace AI & creative filters
Last week
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e-learning
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digital entertainment
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ai
Movavi’s study of 70 million users reveals a global embrace of AI and creative filters in video editing, with extensive experimentation beyond basic cuts.
Victoria Police upgrades online crime reporting for efficiency
Last week
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digital transformation
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law enforcement
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ux
Victoria Police has upgraded its Online Crime Reporting system with Serco to boost efficiency and allow officers to focus more on emergencies.
Keep them coming back: How to reduce SaaS churn rates
Last week
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saas
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crm
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digital transformation
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
The convergence of security and simplicity
Last week
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digital transformation
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soc
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physical security
Modern security systems prove that user-friendly simplicity can coexist with robust protection, offering seamless, secure solutions for all users.
Gordon Murray Group streamlines IT operations with Apogee
Last month
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digital transformation
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edr
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personal computing devices
Gordon Murray Group has teamed up with Apogee to streamline IT asset management, slashing laptop setup times by 30 times and boosting security.
AmBank Group sees 18% website traffic boost after digital overhaul
Last month
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digital transformation
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ecm
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cx
AmBank Group's digital overhaul using Progress Sitefinity Cloud led to an 18% rise in website traffic and enhanced user engagement in Malaysia's banking sector.
More than half of UK consumers abandon brands over bad apps
Last month
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cx
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martech
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software
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.
Google unveils AI-driven shopping with virtual try-on feature
Last month
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ai
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payment technologies
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google
Google launches AI Mode shopping in the US, featuring smart guidance, virtual try-on for billions of clothes, and a streamlined checkout with Google Pay.
Consumer frustration, poor digital experiences on the rise
Last month
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cx
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martech
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digital engagement
91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.
USD $6 million raised by Adopt AI to launch agent-driven platform
Last month
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rpa
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ai
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software development
Adopt AI has raised USD $6 million in seed funding to launch its platform, enabling apps to offer intelligent agent features through natural language interactions.
Organisations step up digital accessibility ahead of EAA deadline
Last month
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devops
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apm
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genai
A new survey reveals 84% of organisations prioritise digital accessibility ahead of the European Accessibility Act deadline in June, despite ongoing challenges.
HR-Bible unveils AI-driven HR tool to simplify business tasks
Last month
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uc
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digital transformation
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hcm
HR-Bible has launched an AI-driven HR platform using Microsoft Copilot to simplify HR tasks, aiming to make HR accessible and affordable for all businesses.
Circula raises EUR €15 million to expand AI expense automation
Last month
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saas
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rpa
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ai
German expense management firm Circula has raised EUR €15 million to boost AI-driven automation, aiming to ease finance teams' workload and expand internationally.