User experience (UX) stories

Christchurch's Concentrate has won HubSpot's 2024 Impact Award for Product Excellence, celebrating its redesign of Chelsea Sugar's website which boosted user engagement.

FedEx has launched its Collaborative Shipping Tool to enhance import processes, improving efficiency and visibility for global customers amid rising import demands.

The Wireless Broadband Alliance has unveiled new guidelines for implementing L4S technology in Wi-Fi, aiming to enhance low-latency applications like cloud gaming and VR.

Veriam has unveiled an innovative platform to streamline identity management, access, subscriptions, and contracting for online service providers, simplifying B2B operations.

Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

Neat, a Norwegian video tech firm, is expanding in India following a 190% revenue surge in FY2024, driven by rising demand for hybrid work solutions.

Dovetail will host its Insight Out conference on April 23-24, 2025, in San Francisco, featuring industry leaders discussing AI and product innovation.

The security industry's focus on technology overlooks a crucial element: the human factor, essential in crafting effective and tailored security solutions.

A survey by Sumsub reveals that deepfakes pose a significant threat on UK dating apps, with 75% of users suspecting AI manipulation.

Cloudinary has launched Cloudinary 3D, a new platform designed to help e-commerce brands enhance product presentation through immersive 3D and AR experiences.

ControlUp has launched ControlUp for Apps, a new tool aimed at boosting the Digital Employee Experience by enhancing management of SaaS and web applications.

Sinch has unveiled major updates to its email marketing tool, Mailjet, including a new AI template generator and improved user experience features.

Researchers at Incheon National University have unveiled MSF-Net, a revolutionary AIoT framework that enhances smart home security using WiFi-based activity recognition.

Adobe has unveiled enhanced features for Illustrator, including faster performance and improved Japanese typography, responding directly to user feedback.

Webex has joined forces with Applause to enhance accessibility features, recruiting testers with disabilities to improve user experience across its products.

Atlys has launched its predictive visa technology in the UK, aiming to simplify the application process for millions of non-UK passport holders.

Ciphr has launched its new cloud-based payroll software, Ciphr payroll, designed to streamline processes for UK businesses and reduce manual tasks.

RingCentral has unveiled Studio, a new solution enhancing its Events platform to deliver immersive virtual experiences for users in Australia and New Zealand.

A study by Manhattan Associates reveals that 40% of shoppers abandon brands after negative return experiences, highlighting the critical need for efficient return processes.

Juniper Networks and Liberty Global have completed a successful proof-of-concept, enhancing user experiences through seamless cloud connectivity solutions.