TechDay UK - The United Kingdom's, technology news network

Telephony stories - Page 2

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Police to launch non-emergency 24/7 phone number
Thu, 2nd Mar 2017
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uc
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contact centre
New Zealand Police introduce round-the-clock non-emergency phone service to improve connection and trust with the public.
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NZ Police extend Dimension Data partnership
Wed, 2nd Nov 2016
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dimension data
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telephony
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police
The extended partnership builds on the work Dimension Data is already doing with NZ Police across networking and other key programmes of work.
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Exclusive: ALE outlines plans for ANZ as region becomes global growth engine
Tue, 10th May 2016
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edutech
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healthtech
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government
Asia Pacific is set to become the growth engine for ALE, with ANZ leading the way, as local companies seize the opportunity to buy business outcomes.
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Brennan IT solution wins superannuation industry award
Wed, 2nd Mar 2016
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uc
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dr
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mdm
An IT solution by Brennan IT and Local Government Super has won an Excellence award from the Australian Institute of Superannuation Trustees.
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Interactive Intelligence releases communications software in NZ
Wed, 1st Jul 2015
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uc
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telephony
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interactive intelligence
Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.
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Toshiba's UC solution wins big
Thu, 16th Apr 2015
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telephony
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toshiba
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retailers
Toshiba’s UCedge unified communications solution has won a 2015 Unified Communications Product of the Year Award from TMC.
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VoIP: On the rise
Wed, 25th Feb 2015
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uc
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voip
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telephony
Voice Over Internet Protocol (VoIP) is becoming an increasingly popular choice and is undeniably on the rise in the enterprise and SME space.
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Introducing... VoIPwatch NZ
Wed, 25th Feb 2015
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uc
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voip
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telephony
Our aim is to be the grand central station of VoIP news, bringing together industry, implementers and end users together in one spot.
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FMG ditches Avaya, chooses Interactive Intelligence
Thu, 5th Feb 2015
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uc
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customers
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telephony
FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.
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Double your ROI on unified comms
Tue, 21st Oct 2014
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uc
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jabra
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telephony
Companies investing in unified communications solutions report a tremendous return on investment for their efforts.
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What is Lync’s role in corporate telephony?
Tue, 21st Oct 2014
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microsoft
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microsoft lync
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telephony
Maria Martinez-Torres of Microsoft NZ champions Lync as the future of corporate telephony, highlighting its comprehensive communication solutions.
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Customer experience key to preventing churn
Tue, 21st Oct 2014
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crm
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uc
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cx
Dean Hodgson of Zeacom stresses enhancing customer experience in contact centres as essential for reducing churn, with swift problem resolution.
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The ever-expanding growth of VoIP
Tue, 21st Oct 2014
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uc
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voip
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2talk
Cloud is a fashionable buzz word at the moment, regularly thrown round by anyone who’s got two cents to put in on upcoming IT trends.
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Pros and cons of moving your telephony to the cloud
Tue, 21st Oct 2014
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cloud services
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telephony
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alcatel-lucent enterprise
Every vendor will talk about the flexibility of their systems; most, however, do not provide truly customised services.
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Cloud change coming to business telephony
Tue, 14th Oct 2014
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uc
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iaas
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cloud services
Enterprises are shifting from traditional telephony to cloud-based solutions, sparking interest in the New Zealand market.
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Kiwis keeping pace with global ICT development
Mon, 15th Oct 2012
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uc
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ict
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telco
New Zealand climbs to 17th in ICT Development Index, surpassing Australia, but faces high costs in fixed telephony and broadband services.
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Video’s killing the telephony star… but how’s your network health!
Fri, 2nd Mar 2012
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digital entertainment
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cisco
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telephony
As video communication surges, network health faces new challenges. A SolarWinds survey shows 89% of networks integrate video, pushing admins to adapt rapidly.
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Top UC trends
Sat, 1st Oct 2011
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uc
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personal computing devices
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byod
Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan:.
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VOIP on the business scene
Thu, 1st Sep 2011
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uc
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voip
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telephony
VoIP revolutionises business telecoms, ditching traditional phone lines for internet calls, boosting quality and slashing costs.
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Answering the call
Thu, 1st Sep 2011
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uc
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wireless networks
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cloud services
Wholesale broadband price wars ignite as UK gears up for ultrafast fibre, promising a digital revolution in business communications.