Support stories - Page 6

Recent client experience and conversations with peers have indicated that the needs of business teams are changing.

Global financial crime prevention experts, SEON, hired Matt DeLauro as its new CRO to help prevent financial crime and support businesses.

Microsoft announced it has ended support for Office 2013 as of April 11, 2023, resulting in some IT administrators scrambling to upgrade.

Couchbase grows its headcount by 30% in the UK and expands office space in Manchester, appoints Robert Ekstrom as VP of Europe.

The pure pursuit of productivity has often come at a cost to employees and companies. Enter sustainable productivity, a better way to do productivity.

UK women in the ICT industry are working to challenge the tokenism and lack of knowledge about their roles in the sector.

The campaign to encourage girls into STEM subjects is an admirable one, but there's more to gender equity than education alone.

Have the confidence to step up and you’ll inspire other women to do likewise, writes Jamf’s Senior Manager Customer Success APAC, Melissa Antoine.

This year's theme challenges us to deepen our understanding and use it to cultivate a more inclusive and supportive ecosystem.

Mentoring and sponsorship can help women reach their full potential in male-dominated industries, like IT, on International Women's Day 2023.

The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.

VAST Data and Veeam have extended their partnership to help enterprise organisations recover quickly from ransomware attacks.

Workday has published the results of a new survey, finding that 79% of workers who feel a sense of belonging in the workplace do not intend to leave their jobs.

Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.

Somar Digital is working with Te Aorerekura, providing its expertise on new digital tools to help end family and sexual violence in New Zealand.

Somar Digital promotes COO Fiona Reid to CEO, replacing founding CEO Aaron Scott who will take on an active role as Enterprise and Innovations Manager.

Pete Shah has been appointed as Nuspire's Chief Revenue Officer, tasked with driving growth and leading all field operations including sales and partnerships.

Jeff Connolly appointed CEO of Thales Australia, taking the reins from retiring CEO Chris Jenkins, effective September 1, 2022.

11:11 Systems has appointed Marc Beder as APAC regional director, following their acquisition of iland; he'll lead all business activities in the region.

Kinly, a leading video collaboration services provider, has appointed Tom Martin as its new CEO to further develop the company's impressive growth.