Support stories
![Story image](../../../../../uploads/story/2024/09/06/preview_techday_c06ba82fe609f8eeb74e.webp)
Gartner report criticises SOAR systems, Acora defends approach
2 days ago
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siem
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cybersecurity
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integration
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
![Story image](../../../../../uploads/story/2024/09/03/preview_techday_0d75b00d05681cdf7c2b.webp)
Arrow Electronics & Citrix announce strategic distribution deal
4 days ago
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virtualisation
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citrix
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support
Arrow Electronics and Citrix have struck a strategic distribution deal to streamline Citrix license services across North America and EMEA, starting 1 October 2024.
![Story image](../../../../../uploads/story/2024/09/03/preview_techday_3f7d36768c4c5f38abd1.webp)
Zendesk launches Relay to enhance customer communications
6 days ago
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cx
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martech
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cdp
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
![Story image](../../../../../uploads/story/2024/09/02/preview_techday_f711ed6e9ece1df9dd7f.webp)
Cybersecurity gaps in New Zealand SMEs highlighted by NCSC
6 days ago
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edutech
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nz
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support
A study by NCSC reveals a severe gap in cybersecurity preparedness among SMEs. Despite acknowledging its importance, only 48% feel ready for cyber incidents.
![Story image](../../../../../uploads/story/2024/08/29/preview_techday_03dde2dc17b415b9ff1a.webp)
Datacom named strategic partner for Windows 11 in ANZ region
Last week
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ai
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personal computing devices
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hp
Datacom has become a Strategic Refresh Initiative partner for Windows 11 in Australia and New Zealand, aiding businesses in the crucial migration ahead of Windows 10's end of support in 2025.
![Story image](../../../../../uploads/story/2024/08/29/preview_Nicole_Kelly_-_TaxTank_3.webp)
How financial wellness programs can help companies save big
Last week
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hcm
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inflation
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support
Implementing financial wellness programs can help Australian companies save significantly by reducing absenteeism and staff turnover, boosting productivity.
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The lowdown on crypto ATMs and their place in the ecosystem
Last week
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cryptocurrency
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blockchain
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support
Crypto ATMs are growing globally, with the US leading at 82% of market share. As the ecosystem expands, here's what to know before using one.
![Story image](../../../../../uploads/story/2024/08/27/preview_techday_51a2c9d7d5b4ca00f4be.webp)
Elastic integrates Anthropic's Claude models for better AI insights
Last week
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developers
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support
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integration
Elastic integrates Elasticsearch Open Inference API with Anthropic's Claude models, enhancing real-time data analysis and AI application efficiency for developers.
![Story image](../../../../../uploads/story/2024/08/23/preview_techday_1e35dcd0bc6b8cdf5a79.webp)
Indosat inaugurates first AI Experience Center in Indonesia
Last month
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uc
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digital transformation
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5g & beyond
Indosat Ooredoo Hutchison has launched Indonesia's first AI Experience Center in Solo, Central Java, leveraging 5G tech to drive innovation and economic growth.
![Story image](../../../../../uploads/story/2024/08/21/preview_techday_3ee347c91f17827ca0b5.webp)
Newcastle City Council switches to Azul for Java security
Last month
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paas
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iaas
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cybersecurity
Newcastle City Council has tackled major security vulnerabilities by replacing Oracle JDK 8 with Azul Platform Core, securing mission-critical Java applications.
![Story image](../../../../../uploads/story/2024/08/20/preview_techday_8ee1b2e08dd51c0dba2d.webp)
Sophos launches customer success initiative to boost support
Last month
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
![Story image](../../../../../uploads/story/2024/08/09/preview_techday_48921a007b114d1190f9.webp)
Spinnaker Support launches global VMware support service
Last month
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digital transformation
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it automation
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casb
Spinnaker Support launches global third-party support for VMware following Broadcom's acquisition and the shift to a costly subscription model.
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Most Oracle Java users migrate to alternatives, says survey
Fri, 26th Jul 2024
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migration
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software development
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licensing
Being written now.
![Story image](../../../../../uploads/story/2024/07/09/preview_techday_1d98f4ac06cf014cd779.webp)
ACE emphasizes need for strategic Copilot adoption plans
Tue, 23rd Jul 2024
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it training
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data analytics
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planning
ACE stresses that without a strategic adoption plan for Microsoft's Copilot, businesses risk underutilisation and diminished returns on investment. Here's how to avoid that pitfall.
![Story image](../../../../../uploads/story/2024/07/18/preview_techday_9346989e4cd76f0e62ab.webp)
The mindset and skills every SME should invest in NOW to succeed in future
Thu, 18th Jul 2024
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data analytics
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martech
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ai
In a rapidly digitalising world, SMEs must invest in a future-ready mindset and essential skills like digital marketing, SEO, and data analytics to thrive.
![Story image](../../../../../uploads/story/2024/07/17/preview_techday_df27bc96520558916012.webp)
Check Point number one in mobile threat defence ranking
Wed, 17th Jul 2024
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support
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operating systems
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apps
Check Point Software Technologies has secured a Leader ranking in the Forrester Wave, highlighting its top-tier mobile security capabilities.
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Gallagher Security partners with Freeway for Australian market
Tue, 16th Jul 2024
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support
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smb
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nz
Gallagher Security names Freeway Security Wholesalers lead vendor for their Gallagher SMB solution in Australia, announced at Adelaide's Jarmers Kitchen.
![Story image](../../../../../uploads/story/2024/07/09/preview_techday_566a2220f1951c7ab618.webp)
Australian teachers struggle with digital technologies curriculum
Tue, 9th Jul 2024
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digital literacy
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digital divide
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support
A new report reveals that two-thirds of Australian educators are struggling to implement the nation's Digital Technologies Curriculum, calling for urgent support and action.
![Story image](../../../../../uploads/story/2024/07/08/preview_techday_453b9723006ed83b1185.webp)
Revealed: Presbyterian Support Central partners with Spark
Mon, 8th Jul 2024
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productivity
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support
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nz
Presbyterian Support Central has partnered with Spark to revamp its tech, aiming to improve productivity for over 1,000 employees amid budget constraints.
![Story image](../../../../../uploads/story/2024/07/02/preview_techday_24e3577ac9de7e50f25a.webp)
AI boosts efficiency for 67% of Australian workers
Tue, 2nd Jul 2024
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it training
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hcm
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ai
Australian workers are embracing AI, with 67% using it weekly and saving at least three hours, finds Freshworks 2024 Global AI Workplace report.