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Salesforce stories - Page 1

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AI could be key to restoring consumer trust in Singapore
Last week
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cx
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martech
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A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
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Santander appoints dentsu for global SME trade platform
Last week
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martech
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partner programmes
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Santander has appointed dentsu to enhance its international growth platform for SMEs, targeting 45 markets over the next five years.
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Salesforce event in Auckland highlights AI transformation
Last month
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cx
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martech
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The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
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Salesforce & Warrix enhance collaboration using Slack
Last month
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digital transformation
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martech
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cdp
Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.
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Decision Inc. acquires ProQuest to enhance AI & Salesforce
Last month
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digital transformation
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cx
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martech
Decision Inc. has acquired ProQuest Consulting, enhancing its consultancy offerings and boosting its team in Australia to nearly 400 employees.
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Salesforce showcases autonomous AI agents in Auckland event
Last month
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digital transformation
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cx
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martech
At Salesforce's Agentforce World Tour in Auckland, over 1,300 attendees delved into the revolutionary capabilities of autonomous AI agents.
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Kudosity launches RCS beta testing in the Asia Pacific
Last month
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smartphones
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data protection
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cx
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
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BlackLine appoints Philippe Omer Decugis for European role
Last month
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martech
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sap
BlackLine has appointed Philippe Omer Decugis as Senior Vice President and General Manager for Europe to enhance growth and customer success across the region.
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Amperity appoints Tony Owens as new CEO to drive growth
Last month
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crm
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data analytics
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Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
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Dentsu & Salesforce unveil AI-driven Smarter Media tool
Last month
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cx
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martech
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Dentsu has unveiled Smarter Media, an AI-driven solution aimed at enhancing personalised buying experiences while boosting retail media monetisation.
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Salesforce unveils Agentforce to revolutionise AI agents
Last month
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cx
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martech
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Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
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AI is the new vehicle for economic growth: How does New Zealand climb aboard?
Last month
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edutech
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New Zealand stands at a pivotal moment to harness AI’s potential, which could add USD $15.7 trillion to the global economy by 2030.
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TrueDialog unveils SMS app for Salesforce Marketing Cloud
Fri, 1st Nov 2024
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TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
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City of Tea Tree Gully upgrades with TechnologyOne system
Wed, 30th Oct 2024
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document management
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ecm
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The City of Tea Tree Gully Council has adopted TechnologyOne's Property & Rating platform, streamlining processes and enhancing efficiency across operations.
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SER named leader in IDC assessment for content services
Wed, 23rd Oct 2024
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
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Salesforce partners with RLC Residences for digital upgrade
Thu, 17th Oct 2024
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digital transformation
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cx
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Salesforce partners with RLC Residences to enhance customer experience in the Philippines through digital transformation using AI and unified data solutions.
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GoCardless appoints new MD for international expansion
Thu, 17th Oct 2024
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fintech
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Alexandra Chiaramonti has been appointed Managing Director of GoCardless's international operations to drive global growth, particularly in APAC regions.
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Mark Humphries appointed Chair to boost Bluprintx growth
Fri, 11th Oct 2024
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digital transformation
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martech
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Bluprintx has appointed Mark Humphries as Chair, aiming to boost its global growth following the recent acquisition of ITG Commerce.
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Sydney firm secures NFL team deal for CRM overhaul
Wed, 9th Oct 2024
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crm
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digital transformation
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Sydney's Engaging has landed a deal with a major NFL team in Florida to revamp its marketing using HubSpot's platform, enhancing fan connections.
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Mercury NZ saves on SAP maintenance, invests in innovation
Wed, 9th Oct 2024
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crm
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martech
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Mercury NZ has cut its SAP maintenance costs by transitioning to Rimini Support, reallocating savings towards innovative IT projects and future technologies.