Retail stories - Page 2
eCommerce faces cybercrime losses of GBP £2.02m per hour
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martech
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commerce systems
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advanced persistent threat protection
Research from Cequence Security warns eCommerce firms could lose GBP £2.02 million per hour to cybercrime during December's holiday shopping season.
Sinch predicts AI & human synergy in customer service 2025
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cx
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martech
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email security
Sinch predicts a transformation in digital customer communications by 2025, emphasising AI's role alongside human agents in enhancing engagement.
Australians embrace AI chatbots for holiday shopping
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cx
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martech
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ai
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
Lifecycle Software predicts 2025 telecom industry trends
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data protection
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smart cities
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cx
Lifecycle Software predicts that 2025 will see a rise in Mobile Virtual Network Operators, AI regulation challenges, and significant advancements in 6G technology.
Ipsotek partners with Spark NZ to launch AI Vision platform
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uc
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surveillance
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edge computing
Ipsotek has partnered with Spark New Zealand to launch Spark AI Vision, an innovative AI Computer Vision platform to enhance workplace safety and efficiency.
OfficeMax invests NZD $750,000 in wearable tech upgrade
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wearables
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network infrastructure
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supply chain & logistics
OfficeMax has invested NZD $750,000 in wearable glove scanning technology to enhance productivity by 20% at its Auckland Distribution Centre.
Maori-led fund seeks $100 million with Ethereum focus
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cryptocurrency
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fintech
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blockchain
A Maori-led fintech initiative in New Zealand aims to raise over $100 million in investment with the launch of the Quay Cove Ethereum Growth Fund.
Australians increasingly turn to AI chatbots for holiday shopping
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crm
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cx
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martech
A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.
Sinch predicts 2025 trends in digital customer engagement
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cx
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martech
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integration
Sinch forecasts significant advancements in digital customer communications by 2025, with 80% of enterprises expected to utilise conversational AI.
MSI begins laptop production in India with Chennai plant
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gaming
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digital entertainment
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msi
MSI has launched production in India with its first manufacturing facility in Chennai, aiming to tap into the growing demand for high-performance laptops.
Tradebyte predicts challenges & strategies for 2025
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cx
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martech
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commerce systems
Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.
Christmas shopping hit by AI-enhanced scalping bots
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breach prevention
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ecommerce
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cybersecurity
A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.
Rapid growth in Australian eCommerce & its challenges
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supply chain & logistics
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online shopping
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automation
Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.
Seagate unveils gaming drives for the holiday season
Last month
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gaming
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digital entertainment
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xbox
Seagate has unveiled a new range of gaming hard drives and SSDs, set to enhance the gaming experience this Christmas for gamers across Australia and New Zealand.
HP unveils secure HP Elite t660 Thin Client for 2025
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digital transformation
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data privacy
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cybersecurity
HP has announced its new Elite t660 Thin Client, claiming to be the world's most secure desktop thin client, available from March 2025.
Insta360 launches AI-powered video bar designed for meetings
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uc
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ai
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video conferencing
Insta360 has unveiled its first video bar, Insta360 Connect, promising a revolution in hybrid meetings with AI-powered features and superior audio.
ADLINK launches EMP-100, a compact fanless Mini PC
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digital signage
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surveillance
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edge computing
ADLINK Technology has launched the EMP-100, a compact fanless Mini PC designed for smart retail and industrial applications, supporting dual 4K displays.
Google Cloud unveils AI-powered Agentspace for enterprises
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smartphones
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digital transformation
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cx
Google Cloud launches Google Agentspace, an AI tool designed to enhance productivity in enterprises by enabling seamless access to information and automation.
Devoli automates services, saves over NZD $20,000 annually
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uc
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digital transformation
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cx
Devoli has integrated automation bots in its Customer Success and Finance teams, improving efficiency and 24/7 service without rising costs.
ShipStation enhances global shipping with Adobe link-up
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cx
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martech
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supply chain & logistics
ShipStation has deepened its partnership with Adobe Commerce to enhance global shipping options, streamlining order fulfilment for retailers.