Real time stories - Page 5
Call-centre software offers real-time speech analysis
Thu, 14th Jul 2011
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software
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interactive intelligence
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real time
Interactive Intelligence’s new software, CIC 4.0, provides real-time speech analysis, enabling managers to intervene during live customer interactions.
Cloud-based malware defence strengthened
Wed, 15th Sep 2010
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blue coat
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exploit kits
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real time
Blue Coat enhances cloud-based WebPulse with new malware defences, allowing seamless protection for 70 million users without needing software updates.