Qualtrics Stories - Page 3

UK Stories

Qualtrics stories

Triple Point backs Pelican Capital's investment in Capacitas

Triple Point's Private Credit team has backed Pelican Capital's investment in cloud optimisation firm Capacitas via a senior loan, enabling growth plans.

By Kaleah Salmon • 3 min read • Thu, 7th Aug 2025

Digital Transformation

UK executives see AI as key, but only 16% feel ready to lead

While 92% of UK executives see AI's industry impact, only 16% feel ready to lead its adoption, risking their firm's competitive edge.

By Shannon Williams • 3 min read • Thu, 29th May 2025

Global Stories

Qualtrics stories

Artificial Intelligence

Qualtrics & PureSpectrum partner to speed up synthetic research

Qualtrics and PureSpectrum join forces to slash synthetic research costs by 50%, offering faster, more accurate market insights with AI-enhanced data.

By Melania Watson • 3 min read • Wed, 6th Aug 2025

Customer Experience

Qualtrics unveils refreshed Partner Programme & tiered tracks

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025

Digital Transformation

Qualtrics doubles down on global partner community to accelerate shared growth

Qualtrics enhances its global Partner Network to boost experience management, offering new tracks, tiers, and investment to accelerate shared growth and customer impact.

By Sean Holcombe • 6 min read • Wed, 16th Jul 2025

Customer Relationship Management

Agentic AI must enhance human connections, Qualtrics chief urges

Qualtrics president Brad Anderson urges firms to harness agentic AI to enhance genuine human connections in customer and employee experiences or risk falling behind.

By Melania Watson • 5 min read • Thu, 29th May 2025

Data Analytics

Qualtrics named leader in employee experience platform ranking

Qualtrics leads Forrester's Employee Experience Management Platforms report, scoring top marks in AI-powered surveys and analytics for boosting workforce engagement.

By Sean Mitchell • 3 min read • Wed, 21st May 2025

Customer Experience

Qualtrics & LangChain join forces to enhance AI agents

Qualtrics has teamed up with LangChain to develop customised Experience Agents on the LangGraph Platform, enhancing interactions for customers and employees.

By Melania Watson • 2 min read • Thu, 20th Mar 2025

Data Analytics

Qualtrics launches AI-driven market intelligence platform

Qualtrics has launched Qualtrics Edge, a new market intelligence platform that combines AI with consumer insights to transform decision-making for businesses.

By Melania Watson • 3 min read • Thu, 20th Mar 2025

Data Analytics

Qualtrics unveils AI tools to boost customer experiences

Qualtrics has unveiled AI-driven updates to its XM for Customer Experience suite, promising businesses enhanced insights and tools to forge stronger customer connections.

By Melania Watson • 3 min read • Thu, 20th Mar 2025

Customer Experience

Qualtrics unveils autonomous AI agents for better CX & EX

Qualtrics has launched its innovative Experience Agents, set to revolutionise customer and employee interactions with immediate, personalised responses.

By Melania Watson • 3 min read • Tue, 18th Mar 2025

Software-as-a-Service

Medallia unveils Fabrice Martin as new Chief Product Officer

Medallia has appointed Fabrice Martin as Chief Product Officer, bringing over 30 years of experience to enhance its customer experience solutions.

By Moritz Florian • 2 min read • Sat, 22nd Feb 2025

Stories from Other Regions

Qualtrics stories

Data Analytics

Singapore Airlines taps Qualtrics' AI to boost customer insight

Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.

By Shannon Williams • 3 min read • Fri, 25th Jul 2025

Data Analytics

Singapore Airlines taps Qualtrics & AI to enhance customer insights

Singapore Airlines partners with Qualtrics in a three-year deal to harness AI and data analytics for deeper insight into customer feedback and improved service.

By Melvin Hipolito • 3 min read • Tue, 22nd Jul 2025

Customer Experience

Qualtrics study reveals just 7% of Aussie execs want to lead in AI use for CX

Only 7% of Australian executives aim to lead in AI adoption for customer experience, risking falling behind in a $2 trillion AUD market, says Qualtrics.

By Melania Watson • 3 min read • Wed, 28th May 2025

Digital Transformation

Qualtrics helps Asia Pacific firms boost customer experience

Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

By Melania Watson • 3 min read • Wed, 28th May 2025

Customer Experience

Exclusive: Brian Stucki discusses Australian executives' hesitation surrounding AI

Qualtrics' Brian Stucki warns Australian firms risk missing out on AUD $2 trillion in AI-driven value due to regulatory uncertainty and executive caution.

By Melania Watson • 5 min read • Wed, 28th May 2025