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Outage stories - Page 3

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Telecom apologises for Auckland outage
Mon, 21st Feb 2011
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Steady progress is being made, with the majority of customers now back online, a Telecom spokesperson has said.
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Email outage strikes TelstraClear
Tue, 9th Nov 2010
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After a significant outage, TelstraClear restores email services, apologises for disruption affecting Paradise and ClearNet users.
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Orcon loses years of customer emails
Fri, 29th Oct 2010
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Orcon loses emails for 266 customers in overnight outage, with efforts to retrieve them so far unsuccessful. #Orcon #emailoutage.
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Major outage strikes Orcon
Tue, 5th Oct 2010
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Orcon faces a second major network outage today, following an initial disruption this morning caused by a power issue with a third-party vendor.
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Facebook goes down (twice)
Mon, 27th Sep 2010
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Facebook experienced its worst outage in over four years, leaving millions disconnected twice last week due to an internal error.
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UPDATE: XT outage number five?
Thu, 8th Apr 2010
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alcatel-lucent
Telecom's troubled XT Network appears<br />to be experiencing its fifth outage since December - this time in the Auckland<br />area.
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Vodafone sorry for service disruption
Mon, 8th Mar 2010
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Vodafone has apologised to customers affected by a network failure in the weekend which affected customers in the Bay of Plenty.
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Minister orders investigation into 111
Fri, 26th Feb 2010
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The government has launched an investigation in the failure of some emergency 111 calls in Auckland this morning.
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Another corporate revisits XT migration
Thu, 11th Feb 2010
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Fonterra halts XT Network migration pending Telecom's explanation of recent outages, joining the Automobile Association in reassessing their telecom strategies.
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Telecom stumps up $5m for XT compensation
Tue, 2nd Feb 2010
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alcatel-lucent
Telecom pledges USD $5m for XT outage compensation, offering free calls, texts, and data, while also donating USD $250,000 to local charities.
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XT - independent review, angry CEO
Thu, 28th Jan 2010
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Telecom announces an independent review after XT Network crashes again, leaving the CEO angry at letting customers down.
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[UPDATES] XT down again?
Wed, 27th Jan 2010
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Telecom's XT network suffers second outage in an hour, affecting customers south of Taupo. Full service expected by 1pm, says Telecom on Twitter.
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Telecom compensates customers
Wed, 16th Dec 2009
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XT customers will get free calling to Telecom landlines and Telecom mobiles this weekend in compensation for Monday’s outage.
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Major XT Network outage
Mon, 14th Dec 2009
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[Update] Telecom is reporting via Twitter a massive outage on the XT Network this morning with no coverage south of Taupo.
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Telecom apologises for ongoing XT outage
Mon, 14th Dec 2009
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Telecom is apologising for a massive outage that continues to affect the XT Network south of Taupo today, blaming it on a 'technical fault'.