TechDay UK - The United Kingdom's, technology news network

Messaging stories

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GenAI in action: Transforming APAC business functions to deliver superior customer experiences
Last week
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digital transformation
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cx
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martech
In APAC, the rise of generative AI is reshaping customer experience, with 30% of Indian firms planning major investments in the technology over the next 18 months.
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Twilio honours 16 startups in 2024 AI Searchlight Awards
Last month
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data analytics
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cx
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martech
Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.
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Apple's support boosts RCS adoption among global brands
Last month
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uc
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cx
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martech
A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.
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Symbio launches AI-based Scam Shield to tackle scam calls
Thu, 17th Oct 2024
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data analytics
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cx
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martech
Symbio Holdings has launched Scam Shield, an AI system designed to enhance scam detection in voice and messaging services, starting in Australia.
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Cloudflare & WhatsApp collaborate on key verification service
Fri, 27th Sep 2024
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encryption
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apps
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cloud services
Cloudflare introduces Plexi to verify public keys in end-to-end encryption for messaging apps, starting with WhatsApp, enhancing user trust and security.
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TrilbyTV empowers clear communication in schools with Transform Trust
Thu, 19th Sep 2024
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digital signage
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schools
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digitisation
Transform Trust enhances staff communication using TrilbyTV's digital signage, promoting clearer messaging across 26 schools in Nottinghamshire and Derbyshire.
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Melanoma Institute Australia partners with RingCentral for UCaaS
Mon, 16th Sep 2024
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edutech
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digital entertainment
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healthtech
Melanoma Institute Australia signs five-year deal with RingCentral to deploy RingEX UCaaS platform across 12 clinics, enhancing communication and patient care.
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Sinch named leader in Gartner Magic Quadrant for CPaaS
Fri, 19th Jul 2024
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cloud services
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email
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voice
Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.
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Mitel expands virtual care services to seven European countries
Thu, 27th Jun 2024
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healthtech
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ar, vr & metaverse
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cloud services
Mitel expands its Virtual Care and Collaboration Service to seven new European markets, including the UK, enhancing patient care with secure, seamless communication solutions.
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Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
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Bedford Blues partner with Crowd Angel to boost fan safety
Fri, 22nd Mar 2024
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risk & compliance
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collaboration
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messaging
Bedford Blues Rugby Club collaborates with Crowd Angel deploying situational messaging technology to enhance fan safety at Goldington Road during the 2024/25 season.
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Symbio appoints Michael Omeros as new CEO in growth strategy
Fri, 1st Mar 2024
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uc
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it services
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telco
Leading software firm Symbio Holdings ushers in a new era of innovation under the leadership of Michael Omeros, the newly appointed CEO, amidst its strategic growth efforts as part of Aussie Broadband Group.
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Data-driven video: A new frontier for ads in APAC
Wed, 31st Jan 2024
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data analytics
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martech
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personalisation
Amidst a creativity crunch in APAC, brands are capitalising on data-driven insights to produce personalised video ads, aiming to stay ahead in a rapidly evolving digital landscape.
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Sinch & Mitto lead winners at Juniper Telco Innovation Awards
Thu, 25th Jan 2024
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uc
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iot
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5g & beyond
Juniper Research has revealed the winners of its Telco Innovation 2024 Future Digital Awards, lauding companies in mobile roaming, 5G and IoT.
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Nine factors to consider when choosing Google Workspace
Tue, 16th Jan 2024
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storage
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migration
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microsoft
Choosing Google Workspace over other business productivity platforms requires thoughtful analysis of numerous factors specific to an organisation's needs and work style.
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Vonage secures National Innovation Award for enhancing guest experience
Fri, 5th Jan 2024
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cx
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martech
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digital entertainment
Global cloud communications leader Vonage wins the National Innovation Award for Guest Experience 2023 for its transformative technologies enhancing customer experience in hospitality.
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RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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digital entertainment
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collaboration
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productivity
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
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Video: 10 Minute IT Jams - An update from Kudosity with Alex Macpherson
Tue, 5th Dec 2023
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messaging
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media
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multimedia
Alex Macpherson, who is the CEO and Co-Founder, of Kudosity, joins us today to tell us more about Kudosity and some of his thoughts on the communications landscape.
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Tenable appoints Cybersecurity Expert Meg O'Leary as Chief Marketing Officer
Thu, 19th Oct 2023
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cybersecurity
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branding
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messaging
Tenable appoints renowned cybersecurity expert Meg O'Leary as Chief Marketing Officer to spearhead worldwide marketing structure.
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Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.