Merchants stories - Page 4
FedEx to launch Picture Proof of Delivery in APAC
Thu, 10th Nov 2022
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ecommerce
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merchants
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b2c
FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.
CellPoint Digital and Reach simplify cross-border payments
Mon, 31st Oct 2022
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martech
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commerce systems
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payment technologies
CellPoint Digital has announced a new partnership with Reach, a payment platform that simplifies how businesses sell cross-border.
Why more software companies need to move into payments
Fri, 14th Oct 2022
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martech
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commerce systems
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payment technologies
Australian software companies are being urged to integrate payments into their services to keep up with global competitors.
PayTo is the future of payments - but who needs to know about it, and how will they benefit?
Thu, 13th Oct 2022
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martech
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commerce systems
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payment technologies
Despite years of innovation and positive changes in the way businesses take funds from their customers, managing payments can still be a headache.
PXP Financial partners DisputeHelp management platform
Fri, 23rd Sep 2022
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martech
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commerce systems
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partner programmes
The partnership will provide an end-to-end dispute management platform across all payment schemes for their merchant portfolio.
Airwallex launches an online payments app on Shopify
Mon, 25th Jul 2022
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martech
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commerce systems
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payment technologies
Airwallex launches online payments app on Shopify, allowing merchants to accept global payments through a variety of methods.
Zonos appoints Tyson Hackwood as APAC general manager
Fri, 8th Jul 2022
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martech
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commerce systems
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payment technologies
Tyson Hackwood joins Zonos as APAC GM to scale cross-border tech amid growing demand from brands seeking international sales.
Harnessing digital innovations to maximise loyalty programmes and improve CX
Thu, 26th May 2022
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saas
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crm
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digital transformation
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.
Loyalty Now appoints Anurag Vasisth as group CEO
Fri, 6th May 2022
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merchants
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loyalty now
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growth
Anurag Vasisth has been appointed as group CEO of Loyalty and Rewards International, leading the company into its next phase of growth.
Loyalty Now appoints Anurag Vasisth as Group CEO of Loyalty & Rewards International (LRI)
Fri, 6th May 2022
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global expansion
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merchants
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loyalty now
Loyalty Now has named Anurag Vasisth as Group CEO, who will lead the company responsible for CLO SaaS and merchant services and global expansion.
Nexio partners with Chargebacks911 to enhance payment platform
Tue, 26th Apr 2022
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martech
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commerce systems
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partner programmes
This alliance means that Nexio will now utilise Chargebacks911’s end-to-end dispute management offering, while also reaping results for its merchants.
QuickFee launches payments platform, improves profitability
Tue, 8th Mar 2022
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martech
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commerce systems
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risk & compliance
QuickFee Limited has announced the completion and launch of its proprietary payments platform, QUBE, and subsequent improvement to operating profitability.
Xero partners with Shopify to help support small businesses
Mon, 15th Nov 2021
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fintech
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martech
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commerce systems
Cloud-based accounting software platform Xero has announced that it will partner with Shopify to help better support small businesses.
BigCommerce makes first acquisition since going public
Thu, 29th Jul 2021
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open source
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bigcommerce
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online shopping
BigCommerce intends to leverage Feedonomics to expand the number of global marketplace and advertising channels for merchants.
BigCommerce jumps into open data integration with Google, Twilio & others
Fri, 18th Jun 2021
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data analytics
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martech
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cdp
Open data is the way forward for online commerce, according to BigCommerce, which has launched a new product suite based on open data integrations.
DataMesh tech cuts transaction costs with least cost routing
Tue, 6th Oct 2020
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martech
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commerce systems
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payment technologies
DataMesh Group has developed a capability to automatically apply least cost routing technology to Australia's debit card payment system.
NGINX raises US$43 Million to accelerate enterprise application modernisation
Thu, 21st Jun 2018
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digital transformation
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funding
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capital raising
NGINX secures USD $43 million in Series C funding led by Goldman Sachs, to propel its enterprise application modernisation push, leveraging microservices.
How businesses can prepare their contact centre for a bot/AI environment
Fri, 15th Jun 2018
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uc
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martech
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ai
As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
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crm
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uc
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martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.
$534m lost in 2016 as credit card fraudsters ditched the plastic & moved online
Mon, 7th Aug 2017
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credit card fraud
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online shopping
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online fraud
Physical credit card fraud is on the decline as online fraud takes its place, according to new statistics from the Australian Payments Network.