Merchants stories

PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.

J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

SHOPLINE has launched its B2B Commerce Solution, aiming to transform the buying experience for brands with enhanced digital capabilities and customer support.

A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.

Ecommpay unveiled a new brand identity and the 'Ecommpay for Good' inclusivity programme, focusing on accessibility, inclusivity, and sustainability.

Loop revolutionises post-purchase experience with free Order Tracking feature, enabling brands to engage customers through custom tracking pages, boosting sales and reducing support queries.

The Asia Pacific faces a surge in fraud, with sophisticated methods like deepfakes pushing financial institutions to rely on AI and machine learning to combat evolving threats, Forrester reports.

Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

Fresha secures a $31 million venture debt facility from J.P. Morgan to fuel expansion, enhance AI capabilities, and support new market entries.

ShipEngine debuts its new 'ShipEngine for Platforms' in the UK, enabling ecommerce platforms to integrate seamless shipping components, enhancing merchant workflows.

NETS launches NETS SoftPOS, turning Android devices into contactless payment terminals. Merchants can now accept card, QR, and mobile payments seamlessly.

Adyen enters the Indian market with RBI authorisation, launching local payment processing and a Bengaluru tech hub to support digital payment growth.

FinTech firm PAYSTRAX partners with UK’s Cardstream to enhance cross-border payment solutions, leveraging Cardstream's global gateway for seamless online transactions.

As eCommerce expands towards an estimated market value of USD $9.3 trillion by 2027, combining network tokenisation and Click to Pay can help merchants enhance security and convenience, reducing cart abandonment and boosting customer loyalty.

Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.

Ecommpay launches a new feature allowing merchants to collect recurring PayPal payments, enhancing subscription-based business models like meal kits and pay TV.

Loop launches Ship by Loop, a logistics solution aimed at reducing return shipping costs by up to 91%, while providing access to domestic and global carriers.

Ecommpay partners with BigCommerce to deliver advanced payment solutions across the UK and EMEA, minimising costs and boosting efficiency for merchants.