Market research stories
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UK online shoppers find eCommerce tactics manipulative
Yesterday
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cx
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martech
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ecommerce
A new report reveals that 63% of UK online shoppers find eCommerce tactics manipulative, highlighting a disconnect between consumer needs and digital retail.
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Aussies favour privacy-friendly contextual advertising
This month
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data protection
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digital marketing
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digital advertising
New research by GumGum reveals that 62% of Australian consumers prefer contextually relevant ads, highlighting rising privacy concerns in digital marketing.
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Power Digital launches fusepoint to aid mid-market brands
This month
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data analytics
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partner programmes
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advertising
Power Digital has unveiled fusepoint, a new consultancy aimed at providing mid-market brands with advanced marketing solutions and actionable insights.
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Asia-Pacific firms focus AI spend on tech over talent
Last month
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digital transformation
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genai
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ai
A new Accenture survey reveals that while 87% of Asia-Pacific businesses plan to boost generative AI investments, notably more is allocated to technology over human talent.
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Offline coupons drive higher engagement over online ones
Last month
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digital marketing
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fujifilm
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online marketing
A study led by Japanese academics reveals that offline coupons significantly outperform online ones in driving consumer engagement and redemption rates.
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AI & automation drive advertising shifts in 2025 report
Last month
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digital transformation
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genai
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ai
Mediaocean's latest Advertising Outlook Report reveals a significant shift towards digital channels, with 63% of marketers prioritising generative AI in their strategies.
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Economic uncertainty top worry for NZ business leaders
Last month
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financial systems
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ai
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cybersecurity
A recent survey reveals that 77% of New Zealand business leaders are increasingly concerned about economic uncertainty as they prepare for 2025.
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7 Strategies for Asian SMBs to Unlock International Growth This Holiday Shopping Season
Fri, 13th Dec 2024
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data analytics
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cx
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martech
As the holiday shopping season approaches, Asian SMBs are urged to adopt seven strategies to unlock international growth and capture global market demand.
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Australian SMEs tackle skill shortages with new strategies
Wed, 4th Dec 2024
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hcm
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market research
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work-life balance
A new report reveals that 65% of Australian small business owners are struggling with skill shortages, while 25% have not recovered from COVID-19 impacts.
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AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
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cx
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martech
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
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Global spend on KYC systems to hit USD $22bn by 2029
Tue, 26th Nov 2024
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risk & compliance
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market research
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analyst report
A study by Juniper Research forecasts that global non-financial businesses will spend USD $22 billion on KYC/KYB systems by 2029, marking a 140% increase.
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AI adoption in retail: Opportunities & readiness gaps
Fri, 22nd Nov 2024
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cx
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martech
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partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.
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App usage boosts loyalty in UK consumers, study reveals
Fri, 22nd Nov 2024
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cx
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martech
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personalisation
New research reveals UK shoppers who use brand apps are 20% more likely to exhibit true loyalty, driven by rewards and personalised experiences.
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UK language app users invest time & money but lack confidence
Tue, 19th Nov 2024
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mobile apps
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market research
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speech
Research by Wall Street English reveals that UK language app users invest significant time and money yet often lack confidence in their speaking abilities.
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Australian firms risk $71 billion due to poor service
Tue, 19th Nov 2024
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
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Restive forecasts 2025 retail trends: convenience reigns
Tue, 12th Nov 2024
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surveillance
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cx
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martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
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Yahoo study reveals digital marketing challenges in 2025
Mon, 11th Nov 2024
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data privacy
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ai
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branding
A new study reveals that 85% of Singapore's marketers are prioritising data-driven strategies and AI integration as they prepare for 2025.
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NTT DATA & Google Cloud expand AI partnership in APAC
Tue, 5th Nov 2024
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data analytics
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digital transformation
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genai
NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.
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SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Wed, 30th Oct 2024
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digital transformation
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genai
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ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
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Australian consumers distrust AI in customer services
Mon, 28th Oct 2024
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cx
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martech
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data privacy
A new report reveals that 86% of Australian consumers mistrust local firms' use of AI, leading to decreased comfort with AI services in the past year.