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Managed Services stories - Page 35

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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New channel standards for managed IT solution providers released
Thu, 2nd Jun 2016
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partner programmes
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cybersecurity
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printing
CompTIA has rolled out its second 'channel standards' this time focusing on providing managed IT solution providers with a blueprint for best practice.
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CompTIA launches customer retention tool for MSPs
Wed, 1st Jun 2016
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crm
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martech
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partner programmes
CompTIA launches Managed Services Client Lifecycle tool to help MSPs boost customer acquisition, retention, and growth.
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APC by Schneider Electric expands channel support for MSPs
Thu, 19th May 2016
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datacentre infrastructure
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partner programmes
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power / energy
APC by Schneider Electric has launched a new programme for managed service providers to help them increase profitability.
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CompTIA launches customer engagement tool for MSPs
Tue, 17th May 2016
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partner programmes
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managed services
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comptia
CompTIA has launched a new tool to assist managed services providers in navigating the customer engagement process.
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Disaster recovery: A necessity for every business
Mon, 9th May 2016
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malware
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dr
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ransomware
Rising ransomware threats underscore the urgent need for robust disaster recovery plans in UK businesses, states StorageCraft.
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Aussie company Pronto ups investment into cloud
Tue, 3rd May 2016
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partner programmes
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cloud services
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managed services
Pronto Software rebrands its Pronto Hosted Services as Pronto Cloud Managed Solutions, investing in cloud as a major growth area.
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Datto Drive and Base-2 offers innovative cloud solution for SMBs - with 1TB free per month
Mon, 2nd May 2016
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partner programmes
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cloud services
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base 2
For an SMB storage and backup are as vital for any organisation but can consume a considerable amount of budget and staff time. Here is the solution.
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Cloud managed services all the rage with today's enterprises
Thu, 28th Apr 2016
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partner programmes
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cybersecurity
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cloud services
The cloud-based managed services market is growing at close to 20%, led by security services, according to Technavio.
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Shimano Australia reaps rewards of VMtech deal
Thu, 28th Apr 2016
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dr
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partner programmes
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cloud services
VMtech has helped Shimano Australia drive IT agility and efficiencies with fully integrated managed services and hosted DR.
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Fujitsu wins $140m City of Gold Coast managed services contract
Tue, 19th Apr 2016
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partner programmes
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fujitsu
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managed services
Fujitsu has won a five and a half year, $140 million managed services contract with the City of Gold Coast as it seeks flexibility in IT consumption.
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CompTIA expands education offering for channel
Thu, 7th Apr 2016
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edutech
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it training
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partner programmes
CompTIA is ramping up its education resources with the launch of online executive certificate courses and new quick start e-learning courses.
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Bitdefender gains momentum in MSP market
Tue, 16th Feb 2016
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partner programmes
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cybersecurity
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bitdefender
Bitdefender has released a new integrated MSP security solution known as LabTech, and announced its participation in ConnectWise’s vendor programme.
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Managed security services: The answer to growing cyber threats?
Fri, 12th Feb 2016
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partner programmes
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ai security
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cybersecurity
With cyber threats escalating, firms face a 'when' not 'if' scenario; managed security services could be the much-needed shield.
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Cloud sprawl: the multi vendor dilemma
Fri, 5th Feb 2016
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hybrid cloud
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partner programmes
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cloud services
Adoption of hybrid cloud is increasing as enterprise investments drive growth in the market, says Technology Business Research.
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Telstra Ventures invests in Chinese cloud storage tech
Thu, 28th Jan 2016
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network infrastructure
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data analytics
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partner programmes
Telstra Ventures has invested in cloud-storage company Qiniu, whose technology enables customers to collect, store and analyse 'huge' amounts of data.
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The cloud has changed the channel landscape: what this means for MSPs
Wed, 27th Jan 2016
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partner programmes
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cloud services
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managed services
The rise of the cloud is changing how managed service providers deliver products and services, according to a report by CompTIA.
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What makes a successful managed service provider?
Thu, 21st Jan 2016
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it automation
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partner programmes
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kaseya
Security and emerging services are propelling some MSPs into high growth mode according to a new survey, which highlights the trends of those MSPs.
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'Largest data migration in Queensland's history' complete
Wed, 16th Dec 2015
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partner programmes
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cisco
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commvault
Interactive has taken Flight Centre on 'the largest data migration in Queensland history' as part of a new outsourcing deal.
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Managed services bring benefits to business
Tue, 15th Dec 2015
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partner programmes
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cybersecurity
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productivity
Simplified information technology management is the primary benefit of using managed services, according to a new survey from JDL Technologies.
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MSC Mobility knocks out the competition
Tue, 8th Dec 2015
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partner programmes
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awards
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managed services
Frost & Sullivan has named MSC Mobility the Enterprise Mobility Managed Service Provider of the year in Australia at the Australian Excellence Awards.