Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Net Essence acquires Workshop IT with Growth Lending aid
Today
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it services
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customer service
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managed services
Net Essence has acquired Workshop IT, enhancing its IT services reach, supported by a loan from Growth Lending to fuel future growth.
Atturra wins dual honours at Boomi's APJ Partner Summit
Yesterday
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digital transformation
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partner programmes
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ai
Atturra has garnered two prestigious awards at Boomi's 2024 APJ Partner Summit in Sydney, being named ANZ Partner of the Year and APJ Services Partner of the Year.
Ransomware attacks surge in Southeast Asia with 57,000 cases
4 days ago
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ransomware
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partner programmes
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breach prevention
Kaspersky has detected over 57,000 ransomware attacks in Southeast Asia this year, with Indonesia facing the most incidents as cybercriminals target key sectors.
Interactive enhances Fletcher network with Cisco services
4 days ago
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partner programmes
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cisco
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managed services
Interactive has teamed up with Fletcher Building to enhance its network services, promoting efficiency and cost savings across the construction giant's operations.
Dbvisit & CYBERTEC team up to boost PostgreSQL services
Last week
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dr
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partner programmes
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cloud services
Dbvisit and CYBERTEC have partnered to enhance PostgreSQL adoption, targeting Managed Service Providers with integrated solutions and disaster recovery expertise.
Zellis recognised as leader in NelsonHall payroll assessment
Last week
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partner programmes
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customers
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leadership
Zellis has been named a leader in Digital Payroll and Extended Services Capability in the 2024 NelsonHall Payroll Services NEAT Assessment.
Mark O’Connor appointed Managing Director at Org
This month
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partner programmes
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ai
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public sector
Org has appointed Mark O’Connor as Managing Director of its Data, Automation & AI practice, aiming to enhance client strategies in advanced technology.
Rimini Street expands database security with new features
This month
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data protection
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digital transformation
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it automation
Rimini Street has enhanced its Advanced Database Security Suite, offering stronger protections for users of Oracle, SAP, and VMware against various vulnerabilities.
Kordia strengthens cyber team with two senior hires
This month
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data protection
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private cloud
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digital transformation
Kordia boosts its Cyber Security business with the appointments of Patric Balmer and Elaine McCarthy to enhance managed services and cloud security.
CybaVerse secures GBP £1.1m funding & new leadership
Last month
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advanced persistent threat protection
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partner programmes
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cybersecurity
CybaVerse has secured over GBP £1.1 million in funding and expanded its leadership team, aiming to enhance cyber security for SMEs.
Logicalis wins Cisco Global Sustainability award again
Last month
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partner programmes
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cleantech
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cisco
Logicalis has been honoured as Global Sustainability Partner of the Year at Cisco's Partner Summit 2024, marking its second consecutive win for promoting sustainable tech practices.
OpSys appoints Shanna Daly as first Chief Security Officer
Last month
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ransomware
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advanced persistent threat protection
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soc
OpSys Australia has appointed Shanna Daly as its first Chief Information Security Officer to enhance cybersecurity operations and services.
HCLTech & Transport for NSW extend partnership to 2028
Last month
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partner programmes
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managed services
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transport for nsw
HCLTech and Transport for NSW have extended their partnership for five years to enhance transport services and customer experiences in New South Wales.
Fujitsu launches dedicated AWS cloud practice in Australia
Last month
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digital transformation
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hyperscale
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partner programmes
Fujitsu has launched a dedicated AWS practice in Australia to provide comprehensive cloud solutions as the local market nears AUD $38.1 billion by 2027.
How to unlock efficiency dividends in digitally-minded Australian organisations
Last month
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digital transformation
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partner programmes
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managed services
As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.
Systal appoints Bob Murphy as Non-Executive Director
Last month
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partner programmes
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cloud services
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ibm
Systal Technology Solutions has appointed Bob Murphy as Non-Executive Director, aiming to enhance its international growth strategy with his expertise.
Transpower partners with Spark for TransGO network upgrade
Last month
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smartphones
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uc
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partner programmes
Transpower partners with Spark to upgrade the TransGO fibre optic network, enhancing critical infrastructure with improved connectivity, digitisation, and mobility.
Bugcrowd partners with Cyber Vigilance to boost UK cybersecurity
Wed, 25th Sep 2024
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uc
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cloud security
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partner programmes
Bugcrowd partners with Cyber Vigilance to tackle UK cybersecurity skills shortage, leveraging Bugcrowd's hacker community for enhanced security services.
Thoughtworks & CYN unveil AI solution backed by Scottish Govt
Tue, 24th Sep 2024
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data analytics
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digital transformation
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it automation
Thoughtworks and CYN launch an AI-powered solution, backed by the Scottish Government, to streamline enterprise operations and improve public service accessibility.
Synergy approved for NZ Govt supplier marketplace Pae Hokohoko
Tue, 24th Sep 2024
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cx
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martech
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partner programmes
Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.