International Data Corporation (IDC) stories - Page 2

Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.

Fastly has launched updates to its Bot Management service, enhancing online security while improving user experiences by reducing reliance on CAPTCHAs.

As AI technology surges in adoption, the demand for data storage capacity skyrockets, posing challenges in scaling data centres and ensuring sustainability.

Hyland has launched an AI-driven strategy aimed at evolving enterprise content management, enhancing automation, and user experiences across industries.

Qualtrics has launched its innovative Experience Agents, set to revolutionise customer and employee interactions with immediate, personalised responses.

Zscaler has unveiled its Asset Exposure Management tool, enhancing organisations' asset risk management within its Continuous Threat Exposure Management framework.

Trend Micro has launched Trend Cybertron, a novel AI-driven cybersecurity model designed to enhance threat prediction and prevention using vast global data.

Akamai Technologies has unveiled a Managed Container Service, enhancing user experiences by running workloads closer to users across over 700 cities.

Medallia has appointed Fabrice Martin as Chief Product Officer, bringing over 30 years of experience to enhance its customer experience solutions.

Boomi has launched its new API Management solution designed to tackle API sprawl, especially for firms leveraging generative AI in their applications.

MongoDB has opened a new office in Sydney to boost its engineering and support operations in Australia, where it has seen significant growth and innovation.

KPMG International has launched KPMG Velocity, an AI-enabled platform designed to streamline business transformations across technology and operational levels.

Lenovo's new CIO Playbook reveals a surge in AI spending across Europe and the Middle East, with AI expected to represent 20% of IT budgets by 2025.

OutSystems has launched its AI-driven digital worker, Mentor, on the OutSystems Developer Cloud to enhance software development efficiency and quality.

IFS has announced record financial results for the year ending December 31, 2024, with ARR exceeding EUR €1 billion driven by strong demand for Industrial AI solutions.

Unit4's new IDC study highlights how CFOs are essential in integrating AI technology within businesses, facing challenges like compliance and excessive reporting.

Dynatrace has unveiled enhanced AI observability capabilities, designed to optimise performance and compliance for businesses as AI technology spending surges.

A recent IDC report reveals the growing significance of automation and AI in firewall policy management, predicting a $15.3 billion market by 2028.

Seagate Technology has begun shipping Exos M hard drive samples with capacities up to 36TB, utilising its Mozaic 3+ platform to enhance data storage solutions.

New Relic has appointed Simon Lee as Senior Vice President and Managing Director for Asia-Pacific and Japan, aiming to drive growth in observability solutions.