Integration stories

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

UK businesses back AI and SAP transformation, but only 4% are very confident in data quality and 94% say silos hinder real-time decisions.

Elida Beauty and SnapLogic set up a low-code integration layer to manage orders, logistics and finance after the brand owner's Unilever breakaway.

Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.

AvePoint and Omdia find governance and compliance are stalling AI adoption for MSP customers, as demand outpaces providers' readiness.

Aqilla has unveiled an AI-enhanced invoice automation feature that combines capture and accounts payable, cutting processing time and tightening controls.

Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.

C3 AI rolls out C3 Code to help business users build governed enterprise AI apps in hours, with agents handling design, testing and deployment.

ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Accordion snaps up A5 to widen Salesforce, data and AI services for private equity clients across North America, EMEA and India.

Tenzo names hospitality veteran Jane O'Riordan as Chair of the Board to guide expansion as restaurants battle tighter margins and staffing pressures.

Levanta buys Perch+ as it broadens creator and affiliate tools for Amazon sellers, adding hundreds of merchants and publishers to its platform.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.

Seedcamp-backed Omniscient has drawn Renault as an early user of its boardroom AI, as it targets corporate reputation and risk monitoring.

AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.

Datadog broadens observability push with Experiments, letting product teams run A/B tests and link release decisions to warehouse and usage data.

Radix has set out a Houston industrial AI event for 2026, aiming to help energy and manufacturing leaders turn pilots into operational gains.

Leaseweb adds autoscaling, load balancing and developer tools to its European Cloud Campus as it pushes sovereign cloud build-out.