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Holiday season Stories - Page 2

UK Stories

Holiday season stories

Tesco leads UK supermarkets in Christmas social media win
Marketing Technologies

Tesco leads UK supermarkets in Christmas social media win

Tesco tops the UK's Christmas social media league, outpacing rivals on engagement and EMV with a wide-reaching creator-led strategy.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 6th Jan 2026
UK retailers face GBP £1.05bn hit from gift returns
Digital Transformation

UK retailers face GBP £1.05bn hit from gift returns

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

By Sean Mitchell • 4 min read • Mon, 29th Dec 2025
Q&A: How AI helps CX teams stay resilient through the holiday rush
Unified Communications

Q&A: How AI helps CX teams stay resilient through the holiday rush

AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.

By Simon Hayward • 4 min read • Tue, 16th Dec 2025
Most UK parents back plans to cap kids' social media use
Gaming

Most UK parents back plans to cap kids' social media use

Two thirds of UK parents back government plans to cap children's social media at two hours a day, new Uswitch research suggests.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025

Global Stories

Holiday season stories

Black Friday peak as AI fuels longer online shopping wave
Customer Experience

Black Friday peak as AI fuels longer online shopping wave

Black Friday still delivered the peak online surge, but AI-driven search stretched shopping demand across a longer November window.

By Sofiah Nichole Salivio • 4 min read • Sat, 10th Jan 2026
Retailers warned of post-holiday surge in chargebacks
Data Analytics

Retailers warned of post-holiday surge in chargebacks

Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026
AI notebook prices drop as retailers face tough trade-offs
Semiconductors

AI notebook prices drop as retailers face tough trade-offs

AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
US holiday shoppers rein in spending amid pressure
Data Analytics

US holiday shoppers rein in spending amid pressure

US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026
US holiday online sales hit record on mobiles & AI
Gaming

US holiday online sales hit record on mobiles & AI

US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.

By Mark Tarre • 5 min read • Thu, 8th Jan 2026
AI, circular retail & data to reshape global shopping
Customer Experience

AI, circular retail & data to reshape global shopping

AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.

By Catherine Knowles • 5 min read • Wed, 7th Jan 2026
New ransomware methods emerge: ClickFix & group alliances
Malware

New ransomware methods emerge: ClickFix & group alliances

Ransomware attacks dipped in November, but ClickFix techniques and alliances between groups like Qilin and CL0P drove fresh risks.

By Catherine Knowles • 3 min read • Mon, 29th Dec 2025
Navigating the holiday shipping rush: How SMBs can turn freight into a competitive advantage
Data Analytics

Navigating the holiday shipping rush: How SMBs can turn freight into a competitive advantage

SMBs battling holiday shipping chaos can turn freight into a strategic edge with smarter tech, clearer pricing and centralised partners.

By Carmit Glik • 4 min read • Wed, 24th Dec 2025
AI, online growth drive 5% rise in Aussie Xmas spend
Data Protection

AI, online growth drive 5% rise in Aussie Xmas spend

AI tools and online deals help drive a 5% rise in Australian Christmas retail spending, with discount and department stores surging.

By Sean Mitchell • 4 min read • Tue, 23rd Dec 2025
Retailers hit by 'Christmas Returns Hangover' surge
Unified Communications

Retailers hit by 'Christmas Returns Hangover' surge

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Understanding the holiday shopper: A retailer's guide to winning the season
Customer Experience

Understanding the holiday shopper: A retailer's guide to winning the season

Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.

By Brendan Straw • 5 min read • Tue, 16th Dec 2025

Stories from Other Regions

Holiday season stories

Christmas food splurge drives surprise rise in spending
Christmas

Christmas food splurge drives surprise rise in spending

Festive food, drink and dining out delivered a surprise December spending lift, as households splurged ahead of Christmas gatherings.

By Karen Joy Bacudo • 3 min read • Sat, 17th Jan 2026
Qantas to serve 196,000 Cooee Indigenous Christmas cookies
Supply Chain

Qantas to serve 196,000 Cooee Indigenous Christmas cookies

Qantas will serve 196,000 allergen-friendly Indigenous Cooee Christmas cookies, giving the native superfoods brand major national exposure.

By Sean Mitchell • 4 min read • Tue, 23rd Dec 2025