Gen Z stories
AI skincare searches surge as consumers seek guidance
Yesterday
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personalisation
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data privacy
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ai
AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.
Shoppers turn against AI social content, survey finds
Yesterday
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
AIFO launches UK trading platform amid retail boom
2 days ago
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fintech
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risk & compliance
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social media
AIFO launches UK trading education platform as retail investing surges, targeting part-time traders with capital access, risk rules and Academy training.
UK firms back bank-led recurring payments over cards
4 days ago
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fintech
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cx
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martech
UK businesses back bank-led recurring payments as GoCardless says cards and admin costs are draining revenue and delaying collections.
Visa says AI agents may soon negotiate business deals
5 days ago
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
AI can inspire travel, but it still can't book it. That's about to change
Last week
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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Britons would ditch heating before internet, survey finds
Last week
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uc
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smart home
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digital entertainment
Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.
UK employers warned over false retention as job hugging rises
Last week
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hcm
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productivity
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organisational culture
BI WORLDWIDE says UK firms may be misreading headcount stability as loyalty, as more workers stay put because the jobs market feels too risky to move.
UK workers lose meeting time to hybrid tech glitches
Last week
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uc
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digital transformation
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hcm
UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.
UK jobseekers use AI in applications, but trust humans
Last month
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genai
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data privacy
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ai
UK jobseekers are embracing AI to polish applications, but a new survey suggests human oversight and clear pay details are key to winning trust.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
Companies grow quieter as polarisation reshapes PR
Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
UK shoppers will pay more for seamless retail experience
Last month
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digital transformation
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cx
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martech
UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
THG Commerce backs Beauty of Joseon’s UK TikTok Shop
Last month
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partner programmes
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e-commerce
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marketing
THG Commerce teams with Beauty of Joseon for UK TikTok Shop debut, with affiliate creators driving 68% of early revenue and boosting Korean skincare reach.
Gen Z most exposed to UK scam attempts, study finds
Last month
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data protection
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phishing
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email security
Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.
Venmo links with PayPal for global money transfers
Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
UK retailers turn to TikTok & AI as social shopping grows
Last month
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digital transformation
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martech
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omnichannel
UK retailers step up TikTok and AI shopping experiments as social feeds overtake high streets and search as the place to discover products.
Slow retail websites risk billions in lost UK sales
Last month
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digital transformation
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cx
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martech
Sluggish UK retail websites are prompting shoppers to abandon baskets, risking an estimated GBP £38 billion in lost eCommerce sales this year.
LegacyX unveils Vortex dating app & LXDC GIF tool
Last month
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data protection
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devops
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email security
London-based LegacyX launches Vortex dating app and LXDC GIF tool, betting on blended social discovery and creator-focused expression.