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Forrester Research Stories - Page 50

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Forrester Research stories

Get it right the first time: Customers want better, faster response to feedback
Customer Relationship Management

Get it right the first time: Customers want better, faster response to feedback

Qualtrics recently surveyed 1,100 respondents from Australia, New Zealand, Hong Kong and Singapore to explore key customer experience trends.

By Kai Ping Lew • 4 min read • Tue, 1st Aug 2017
OutSystems rolls out ANZ expansion with new Sydney office
Digital Transformation

OutSystems rolls out ANZ expansion with new Sydney office

OutSystems boosts APAC expansion, inaugurating a new Sydney office to propel ANZ's digital transformation and support local clientele.

By Sara Barker • 2 min read • Thu, 20th Jul 2017
45% of APAC companies to create at least 25 apps in 2017 - can you keep up?
Digital Transformation

45% of APAC companies to create at least 25 apps in 2017 - can you keep up?

45% of the companies surveyed from the Asia-Pacific region with more than 5,000 employees intend to build at least 25 apps in 2017.

By Julia Gabel • 2 min read • Wed, 19th Jul 2017
Microsoft 365 suite announced at Microsoft Inspire conference
Cybersecurity

Microsoft 365 suite announced at Microsoft Inspire conference

Building upon the success of the vendors cloud based productivity suite. They announce a new offering to commercial clients.

By Sean Mitchell • 2 min read • Tue, 11th Jul 2017
Robots VS. humans: Do businesses need robotics processing automation?
Robotics

Robots VS. humans: Do businesses need robotics processing automation?

Nice, an organization specializing in business efficiency, says robotics process automation can optimize workforce and reduce repetitive tasks.

By Julia Gabel • 3 min read • Mon, 26th Jun 2017
CloudHealth expands into VMware and data center environments
Virtualisation

CloudHealth expands into VMware and data center environments

CloudHealth introduced the platform as a tool that enterprises can use to gain integrated analysis across cost, usage and performance in the data cent.

By Julia Gabel • 2 min read • Wed, 3rd May 2017
When innocent mistakes turn into costly problems
Endpoint Protection

When innocent mistakes turn into costly problems

70% of firms faced pricey security breaches due to compromised accounts, careless misuse, or malicious insiders—only 1% were unscathed.

By Jeffrey Kok • 4 min read • Mon, 1st May 2017
Why a digitalisation strategy is keeping CIOs up at night
Digitisation

Why a digitalisation strategy is keeping CIOs up at night

This strategy needs to be a constantly evolving plan that can be changed, modified or replaced at a moment's notice.

By Mike Saxton • 4 min read • Thu, 20th Apr 2017
Security amongst top priorities for Asian & ANZ firms
Customer Relationship Management

Security amongst top priorities for Asian & ANZ firms

Southeast Asian organisations rank employee device security and customer experience as top priorities when it comes to workplace transformation.

By Sara Barker • 2 min read • Tue, 18th Apr 2017
RSA, Splunk amongst leaders in Forrester Security Analytics Platforms report
Security Information and Event Management

RSA, Splunk amongst leaders in Forrester Security Analytics Platforms report

Forrester Research has named the leaders of its Security Analytics Platforms Q1 2017 report, showcasing the most significant leaders in the area.

By Sara Barker • 2 min read • Thu, 6th Apr 2017
How low-code platforms enable digital transformation in ANZ banks
Unified Communications

How low-code platforms enable digital transformation in ANZ banks

Technology savvy customers across ANZ are demanding for technologies such as mobile commerce and the use of smartphones for banking transactions.

By Mark Weaser • 4 min read • Wed, 29th Mar 2017
The road to digital mastery: it all starts with understanding the now
Digital age

The road to digital mastery: it all starts with understanding the now

UK firms on the digital journey, yet culture and leadership clash curbs full transformation to digital mastery.

By Oliver Descoeudres • 3 min read • Thu, 9th Mar 2017

Stories from Other Regions

Forrester Research stories

Forrester names Hootsuite leader in social media management solutions
Hootsuite

Forrester names Hootsuite leader in social media management solutions

Hootsuite received the highest possible scores in the measurement and data functionality, planned enhancements, and pricing transparency criteria.

By Kai Ping Lew • 2 min read • Wed, 14th Jun 2017
Ingram Micro provides huge opportunity for resellers to upgrade clients
Network Infrastructure

Ingram Micro provides huge opportunity for resellers to upgrade clients

Ingram Micro has revealed a golden opportunity for New Zealand resellers, centred around Intel's new 7th Generation Kaby Lake processors.

By Ashton Young • 3 min read • Mon, 29th May 2017
Optimizing interconnection for hybrid apps is the key to greater customer experience
Customer Relationship Management

Optimizing interconnection for hybrid apps is the key to greater customer experience

The future of application design is not dependent solely on serverless, containers, microservices, bots or some completely new technology.

By Staff Writer • 5 min read • Wed, 24th May 2017
Outscale unveils new Hong Kong data center as cloud demand soars
Hyperscale

Outscale unveils new Hong Kong data center as cloud demand soars

Outscale opens a new data centre in Hong Kong, targeting the burgeoning USD $65 billion cloud market and meeting the surging demand for IaaS.

By Sara Barker • 2 min read • Fri, 19th May 2017
DevOps: Acquia powers up continuous delivery with new release
DevOps

DevOps: Acquia powers up continuous delivery with new release

Acquia launches Acquia Cloud CD to automate code building and testing on production-like environments for developers.

By Julia Gabel • 2 min read • Thu, 13th Apr 2017
Microsoft announces widespread channel expansion in AU for Surface Hub
Microsoft

Microsoft announces widespread channel expansion in AU for Surface Hub

Microsoft fights 'tyranny of distance' with expanded Aussie Surface Hub network, boosting workplace collaboration and innovating meetings nationwide.

By Ashton Young • 3 min read • Tue, 14th Mar 2017