Digital services stories

Indosat Ooredoo Hutchison approved a cash dividend of IDR83.3 per share and advances its AI-driven tech transformation for 2024.

Amazon Prime tops the list of most-cancelled subscription apps, with 578,000 monthly cancellation searches, surpassing Disney+ by nearly 45%.

Skyfire partners with Cequence Security to enable secure, compliant digital access for autonomous AI agents in the emerging AI economy.

Australia's data centre market is booming, with regional sites rising fast due to AI advances and renewable energy, doubling facilities in five years.

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

Equinix has launched its first data centre in Jakarta, Indonesia, via a joint venture with Astra, marking its entry into the Indonesian market.

Local government reform in England demands CIOs overcome tech and process challenges to ensure smooth service delivery during major council restructures.

Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland’s rural Agriculture and Rural Economy Directorate over seven years.

Zensar Technologies will spearhead the Post Office's two-year digital modernisation, enhancing user-friendly services and replacing legacy systems across the UK.

VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.

Primer launches 'Primer for Growth' to help start-ups tackle payment hurdles with free access to its advanced payment tools for one year.

StarHub celebrates 25 years of advancing Singapore’s digital landscape with activities, prizes, and exclusive NBA streaming for customers and the community.

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.

Tuned Global and Zetaris partner to offer real-time, AI-driven music streaming analytics without data migration, boosting insights and combating fraud.

Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.

Cantarus acquires London-based CRM specialist FlexRM to enhance digital services for sectors including non-profits, public sector, and membership organisations.

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.

In light of rising cyberattacks, Australian councils are urged to consider Managed Security Service Providers essential for robust cybersecurity and public trust.