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UK Stories

Digital age stories

Young Britons spend most time on smartphones, survey reveals
Social Media

Young Britons spend most time on smartphones, survey reveals

A survey finds young Britons spend nearly five hours daily on smartphones, with many seeking to reduce screen time to improve wellbeing.

By Shannon Williams • 3 min read • Fri, 4th Jul 2025
How South Africa is unlocking better customer experience for UK businesses
Digital Transformation

How South Africa is unlocking better customer experience for UK businesses

South Africa's contact centres blend skilled agents and tech, helping UK firms enhance personalised, empathetic customer experiences amid rising digital demands.

By Hans Zachar • 4 min read • Wed, 21st May 2025
ICO probes social media platforms on teen data privacy
Data Protection

ICO probes social media platforms on teen data privacy

The ICO has launched investigations into TikTok, Reddit, and Imgur over data privacy issues concerning teenage users, sparking fears of increased scrutiny.

By Shannon Williams • 3 min read • Wed, 5th Mar 2025
UK considers ban on under-16s using social media
Social Media

UK considers ban on under-16s using social media

Ministers in the UK are considering banning under-16s from social media as discussions grow on enhancing online safety for children.

By Kaleah Salmon • 2 min read • Tue, 12th Nov 2024

Global Stories

Digital age stories

Ransomware's business model reshapes costs as cybercrime hits USD $10.5 trillion
Ransomware

Ransomware's business model reshapes costs as cybercrime hits USD $10.5 trillion

Ransomware has evolved into a profit-centric business, driving cybercrime costs to USD $10.5 trillion and reshaping global cybersecurity risks and responses.

By Melania Watson • 6 min read • Tue, 21st Oct 2025
The delicate dance of user experience and security in the digital age
Data Protection

The delicate dance of user experience and security in the digital age

Businesses can harmonise user experience and cybersecurity through identity and access management, ensuring seamless yet secure digital interactions.

By Johan Fantenberg • 5 min read • Fri, 20th Jun 2025
Preparing Your Data Centre for AI
Hybrid Cloud

Preparing Your Data Centre for AI

As AI technology surges in adoption, the demand for data storage capacity skyrockets, posing challenges in scaling data centres and ensuring sustainability.

By Jeff Park • 4 min read • Thu, 20th Mar 2025
Snowflake introduces AI Data Cloud tailored for travel industry
Unified Communications

Snowflake introduces AI Data Cloud tailored for travel industry

Snowflake launches AI Data Cloud tailored for travel and hospitality, aiming to enhance operations and customer experiences through advanced data and AI integration.

By Sean Mitchell • 3 min read • Thu, 26th Sep 2024

Stories from Other Regions

Digital age stories

Surveillance, AI and the security gaps behind the camera
Data Protection

Surveillance, AI and the security gaps behind the camera

As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.

By Jake MacAndrew • 7 min read • Sat, 21st Feb 2026
Snapchat age checks in Australia use banks, avoid data sharing
Data Protection

Snapchat age checks in Australia use banks, avoid data sharing

Snapchat users in Australia can now verify they are over 16 via banking apps, protecting privacy by avoiding data sharing or uploading identity documents.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025
Australians embrace AI to write heartfelt messages in greeting cards
Artificial Intelligence

Australians embrace AI to write heartfelt messages in greeting cards

Australians increasingly use AI to craft heartfelt messages in greeting cards for occasions like birthdays and baby showers, easing pressure to find the right words.

By Melvin Hipolito • 4 min read • Wed, 6th Aug 2025
The real estate journey is being rebuilt and buyers are finally in control
Digital Transformation

The real estate journey is being rebuilt and buyers are finally in control

Real estate is evolving as buyers gain control with AI and specialist teams, creating a faster, personalised home-buying journey suited to today's needs.

By Nabeel Rushdi • 4 min read • Sat, 2nd Aug 2025
Google uses machine learning to boost safety for under-18 users
eLearning

Google uses machine learning to boost safety for under-18 users

Google uses machine learning to enhance safety for users under 18 in the US, applying new age-based protections across its platforms automatically.

By Sean Mitchell • 4 min read • Thu, 31st Jul 2025
Publicis Sapient appoints data & AI lead for Australia
Data Analytics

Publicis Sapient appoints data & AI lead for Australia

Publicis Sapient appoints Gavin Seewooruttun as VP, Data and AI Lead in Melbourne, boosting its AI-driven digital transformation focus in Australia.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Indian hackathon awards top innovators for tackling fake news
Artificial Intelligence

Indian hackathon awards top innovators for tackling fake news

The TruthTell Hackathon, organised by the India Cellular & Electronics Association, has awarded INR 10 lakhs to five innovative teams tackling misinformation.

By Catherine Knowles • 4 min read • Fri, 11th Apr 2025
Bluechip Infotech New Zealand celebrates 30th anniversary
Customer Experience

Bluechip Infotech New Zealand celebrates 30th anniversary

Bluechip Infotech New Zealand celebrates 30 years in IT distribution, evolving from a small operation into a major industry player under Chris Fitzgerald's leadership.

By Catherine Knowles • 3 min read • Fri, 21st Feb 2025
How to future-proof your loyalty program with a 'real-time' strategy
Customer Experience

How to future-proof your loyalty program with a 'real-time' strategy

As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.

By Jonathan Reeve • 4 min read • Thu, 26th Sep 2024