TechDay UK - The United Kingdom's technology news network

Customer Support stories - Page 10

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Riz Karim appointed as Chief Customer Officer at ECI Software Solutions
Wed, 20th Sep 2023
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professional services
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eci software solutions
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critical event management
ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.
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Transforming Enterprise Experience: CSPs' Holistic Customer Journey Approach
Mon, 28th Aug 2023
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The journey to enhancing the customer experience for CSPs is an intricate undertaking that requires careful attention at every touchpoint.
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Neat ramps up channel support and leadership within ANZ
Thu, 24th Aug 2023
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digital entertainment
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software development
Neat is ramping up partner and customer support across ANZ due to the increased demand from organisations seeking next-generation video technology.
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Deputy Expands Leadership Team with Two Key appointments
Thu, 22nd Jun 2023
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Australian software platform, Deputy, aims to bolster international expansion by appointing its first-ever Chief Customer Officer and SVP Head of EMEA.
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Easy Crypto appoints ONZM Mitchell Pham to its Board
Wed, 10th May 2023
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New Zealand-based cryptocurrency platform, Easy Crypto, has appointed officer of the New Zealand Order of Merit, Khoa Dang Pham, to its board.
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HiBob Names Sarah Reynolds as Chief Marketing Officer
Fri, 31st Mar 2023
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strategy
HiBob, an HR tech platform, appoints Sarah Reynolds as Chief Marketing Officer to grow the company's global reach and drive go-to-market excellence.
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PPDS/Philips appoints Kristen O'Connor as Sales Operations Manager
Thu, 9th Mar 2023
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digital signage
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productivity
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philips
PPDS hires Kristen O'Connor as Sales Operations Manager for North America, part of a 50% staff increase to support company growth.
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Freshworks appoints Sandie Overtveld as Senior VP for APJ & MEA
Mon, 20th Feb 2023
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digital transformation
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microsoft
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customers
Freshworks appoints Sandie Overtveld as SVP for Asia-Pacific, Japan, Middle East, and Africa markets to oversee growth efforts in these regions.
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Veteran Business Development Manager rejoins Class
Tue, 7th Feb 2023
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banklink
David Goldsmith returns to Class as Business Development Manager, focusing on building relationships and driving growth through technology innovation.
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Access Legal has appointed a new Managing Director
Fri, 20th Jan 2023
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digital transformation
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risk & compliance
Legal tech provider Access Legal appoints Emma de Sousa as new Managing Director to lead company's growth and deliver unrivaled service to law firms.
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TREND Networks promotes two senior team members to new roles
Tue, 17th Jan 2023
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digital marketing
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social media
TREND Networks promotes Dan Barrera to Director of Product Innovation and Tim Widdershoven to International Sales Director, to grow their business globally.
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Advanced appoints first People Management MD
Tue, 17th Jan 2023
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workforce management
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talent retention
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customer support
Advanced appoints Nick Gallimore as MD of People Management, consolidating their people management brands to accelerate market share in 2023.
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Class appoints Gary Cox as Class general manager
Sat, 6th Aug 2022
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data solutions
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growth
Class, an Australian wealth accounting software firm, has appointed four general managers to its leadership team in its new operating model.
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Bynder appoints Eveline ter Elst as APAC sales director
Fri, 8th Jul 2022
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expansion
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digital asset management
Dutch digital asset management company, Bynder, has opened its first office in APAC, hiring locally to better serve its expanding customer base.
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Video: 10 Minute IT Jams - First update of the year from SonicWall
Thu, 27th Jan 2022
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data protection
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network infrastructure
This week we start the first of our SonicWall IT Jam series, speaking with sales director ASEAN Sales SooHan Bai.
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Video: 10 Minute IT Jams - Who is Enghouse Interactive?
Wed, 24th Mar 2021
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Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
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Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends
Thu, 18th Mar 2021
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Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
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Bundling utilities: Good or bad for business?
Tue, 7th Feb 2017
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trustpower
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utilities
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services
Is this stress worth it? Are there legitimate reasons you should pursue consolidating your utility bills through consolidated providers?.
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Nexus Data Security relaunches as KeepItSafe
Sat, 20th Apr 2013
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it training
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hyperscale
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dc
After partnering with J2 Global, Kiwi online backup firm Nexus Data Security rebrands as KeepItSafe, enhancing services with local NZ data storage.
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US deal signals Power to the Proxi
Wed, 17th Apr 2013
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sales
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investment
Wireless innovator PowerbyProxi secures USD $5 million from TE Connectivity, enhancing its global footprint and strengthening the future of wireless tech.