Customer Analytics stories

AnswerRocket boosts AI offerings with Cognitive Spark acquisition
Last month
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data analytics
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data science
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ai security
AnswerRocket has acquired Cognitive Spark to enhance AI-driven data science solutions, enabling faster, enterprise-wide insights using agentic artificial intelligence.

Twilio recognised as leader in IDC MarketScape for CDP 2024
Fri, 13th Dec 2024
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cx
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martech
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cdp
Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.

Airport parking revenue soars with new analytics technology
Thu, 16th May 2024
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data analytics
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digital transformation
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bi
IDeaS' analytics boost Ace Parking's revenue by 55%, optimising airport parking with advanced revenue management software and dynamic pricing strategies.

AI set to boost telecom market to $11.29bn by 2030
Wed, 3rd Jan 2024
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firewalls
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network infrastructure
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data analytics
The global AI in telecommunication market is projected to surge by 2030, indicating a transformative phase for Communication Service Providers.

NICE named Technology Leader by QKS for Customer Journey Analytics
Thu, 7th Dec 2023
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uc
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cx
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martech
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.

Ecommerce set for record-breaking GBP £8.74 billion UK Black Friday weekend
Tue, 28th Nov 2023
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data analytics
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ecommerce
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customers
UK expects record-breaking £8.74bn online sales over Black Friday weekend; big data and analytics projected to play a key role.

Forrester names Tredence a leader in customer analytics
Fri, 7th Jul 2023
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data analytics
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cx
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martech
Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.

Krank Hires Giles Metcalfe As Chief Operating Officer
Tue, 7th Mar 2023
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saas
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fintech
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cobalt
Krank appoints Giles Metcalfe, former COO of Fintech Cobalt, as their new COO to oversee the operational growth of their SaaS heavy equipment platform.