Communication stories - Page 3

IBM Australia launches podcast on generative AI insights
Wed, 11th Dec 2024
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genai
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ai
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ibm
IBM Australia has launched a new podcast series, IBM Uncharted: Generative AI Explored, designed to help listeners navigate the complexities of generative AI.

Sinch predicts personalised, secure shopping trends for 2024
Thu, 28th Nov 2024
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cx
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martech
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personalisation
Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

AVer unveils two new audio-visual products designed for professionals
Tue, 26th Nov 2024
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edutech
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digital entertainment
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video conferencing
AVer has launched the TR535 Dual Lens Auto Tracking Camera at AUD $7,949 and FONE700 Ceiling Speakerphone System at AUD $6,749 for professional sectors.

Survey finds strengthened CFO-CIO ties boost business outcome
Fri, 22nd Nov 2024
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saas
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erp
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ai
A new survey reveals that over 86% of CFOs and CIOs in EMEA report stronger ties, with 43% linking this to enhanced business outcomes.

TCCA urges standards compliance for mission-critical apps
Fri, 22nd Nov 2024
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uc
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financial systems
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risk & compliance
TCCA has highlighted the need for standards compliance in mission-critical broadband applications to enhance efficiency for critical communications users.

UK firms risk GBP £4.5bn losses due to poor service
Wed, 20th Nov 2024
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

Salesforce & Warrix enhance collaboration using Slack
Wed, 20th Nov 2024
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digital transformation
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martech
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cdp
Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.

Teletrac Navman survey reveals impact of mobile distractions
Tue, 19th Nov 2024
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fleet management
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driving
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teletrac navman
A global survey by Teletrac Navman reveals that mobile phone use causes 68% of distracted driving incidents, impacting 70% of businesses.

Live Group unveils Envoku for personalised engagement
Fri, 15th Nov 2024
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martech
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partner programmes
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personalisation
Live Group has unveiled Envoku, an AI-driven platform aimed at revolutionising audience engagement and personalisation for businesses and event organisers.

Enhancing efficiency at Isis Central Sugar Milling Cooperative with WAVE PTX
Mon, 11th Nov 2024
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supply chain & logistics
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fleet management
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collaboration
Isis Central Sugar Milling Cooperative in Queensland enhances operational efficiency by implementing Motorola's Wave PTX technology for improved communication.

Zoom unveils AI Companion 2.0 enhancing productivity
Fri, 1st Nov 2024
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data privacy
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ai
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microsoft
Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.

Nearly half find AI helpful for customer service: study
Fri, 1st Nov 2024
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.

Audiebant partners with Simply NUC to enhance safety tech
Thu, 31st Oct 2024
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cartech
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cloud services
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nasa
Audiebant has partnered with Simply NUC to become the exclusive supplier of custom computing products, aiming for 500% growth in client base and revenue.

Unlock maximum value from the Google Cloud Platform with a little help from a friend
Tue, 29th Oct 2024
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storage
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data analytics
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hyperscale
Businesses seeking to maximise Google Cloud Platform’s offerings are advised to partner with experts to navigate its complexities and drive marketing success.

Lucid reveals UK business challenges in communication
Fri, 18th Oct 2024
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devops
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apm
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software development
Lucid Software research highlights that 46% of UK businesses waste hours on decision-making due to poor communication and project management challenges.

Adobe Express expands with AI & key integrations
Thu, 10th Oct 2024
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martech
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genai
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ai
Adobe is enhancing Adobe Express for enterprises with AI-powered features and integrations with platforms like Slack and Google, starting October 14, 2024.

Trend Micro study reveals cybersecurity gaps in Australia
Wed, 9th Oct 2024
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firewalls
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network security
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advanced persistent threat protection
A Trend Micro study highlights alarming cybersecurity gaps in Australia, with only 37% of organisations having adequate staffing for 24/7 coverage.

Study reveals GenAI's rising role in global innovation
Wed, 9th Oct 2024
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genai
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llms
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ai
A new study reveals that 46% of Wazoku's network have adopted Generative AI to drive innovation, showcasing its pivotal role in creative processes.

Australian cybersecurity roles increasingly stressful, says ISACA survey
Fri, 4th Oct 2024
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martech
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cybersecurity
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adobe
Australian cybersecurity professionals face rising job stress amid increased threats and low budgets, with 53% anticipating a cyberattack within a year.

Meals on Wheels SA supporting its critical customer service function with UCaaS
Tue, 1st Oct 2024
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ai
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telephony
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customer service
Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.