CommBank (CBA) stories
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AI reshapes banking with Goldman Sachs leading adoption
Last week
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genai
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ai
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ai agents
Evident has launched its AI Use Case Tracker, revealing 167 AI applications across leading banks like Goldman Sachs and JPMorgan Chase, highlighting a shift towards tangible impact.
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Telstra & CommBank extend partnership to combat fraud
This month
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advanced persistent threat protection
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physical security
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cybersecurity
Telstra and CommBank have announced an extension to their partnership, introducing new 'Fraud Indicator' technology to enhance fraud detection and protect against identity theft.
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Australian SMEs struggle with cash flow & profits drop
Last month
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cba
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smes
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cash flow
A CommBank survey reveals almost 80% of Australian small to medium businesses struggled with cash flow last year, prompting various strategies for relief.
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Commonwealth Bank uses AI to enhance customer service
Fri, 29th Nov 2024
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crm
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fintech
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cx
Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.
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CommBank app updates enhance security against scams
Mon, 18th Nov 2024
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cryptocurrency
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fintech
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blockchain
CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.
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Small businesses called to ‘stop the hack’ this Cyber Security Awareness Month
Wed, 2nd Oct 2024
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mfa
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advanced persistent threat protection
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microsoft
During Cyber Security Awareness Month, COSBOA's Stop the Hack campaign urges small businesses to enrol in free training to bolster their cyber defences.
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Westpac tops mobile banking, but user satisfaction wavers
Thu, 12th Sep 2024
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cx
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martech
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cdp
Mobile banking apps dominate in Australia with 75% of users utilising them last month. However, only 63% find their bank's mobile features adequate, says Forrester.
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Banks reveal increased AI usage in response to shareholder demand
Fri, 6th Sep 2024
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linkedin
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cba
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nab
Nearly one-third of the world’s largest banks now disclose AI use cases and ROI, with UK banks like Barclays and NatWest tripling AI references over the past year.
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Boxing star Danny Green fronts new Cyber Wardens, Cyber Security campaign
Tue, 13th Aug 2024
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telstra
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australian government
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cba
Boxing legend Danny Green champions the Cyber Wardens campaign to boost cyber security for small businesses amidst rising online attacks.
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More wins MVNO Start-Up of the Year at global awards
Tue, 23rd Jul 2024
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partner programmes
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travel
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canstar blue
Australian telco More named MVNO Start-Up of the Year at Europe's MVNO World Congress for growth-driven strategies and innovations, leveraging CommBank trust.
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AI expert offers tips to help small businesses leverage AI tools
Thu, 18th Jul 2024
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genai
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ai
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deloitte
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.
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CommBank app adds travel booking & car buying services
Thu, 11th Jul 2024
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cx
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martech
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customers
CommBank’s app now includes Travel Booking and car buying services as it aims to enhance digital engagement among its 8.5 million active users.
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Doctors urged to tackle rising cyber threats in healthcare
Tue, 25th Jun 2024
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ransomware
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advanced persistent threat protection
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healthtech
As cyber attacks surge, doctors warn clinics to protect operations, with some even considering a return to paper records.
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Commonwealth Bank joins anti-scam network to bolster security
Fri, 14th Jun 2024
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uc
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email security
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collaboration
Commonwealth Bank of Australia joins a new anti-scam intelligence network to combat online fraud, in collaboration with AFCX and NASC, enhancing digital security.
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Australia's biggest bank and telecom unite to protect small businesses
Mon, 10th Jun 2024
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edutech
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uc
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it training
CommBank and Telstra team up with COSBOA to launch Cyber Wardens, a free training program aimed at safeguarding Australia’s small businesses from costly cyber threats.
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Aussie businesses boost green asset investment amidst slowdown
Tue, 28th May 2024
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cartech
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cleantech
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sustainability
Australian businesses have boosted investment in assets by 22%, particularly in green technologies like electric vehicles, despite a slowing economy, reports the Commonwealth Bank.
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Australian start-up EnergyFlex launches energy management app
Sat, 18th May 2024
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power / energy
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cba
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energy consumption
EnergyFlex, an Aussie start-up founded by RAAF veterans, launches an app to cut energy costs and emissions by aligning usage with renewable availability.
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We are making cyber security simple for Australian small business
Tue, 7th May 2024
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advanced persistent threat protection
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email security
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cybersecurity
Australia's leading bank and telecoms firm collaborate with COSBOA to simplify cybersecurity for small businesses, launching free security training, 'Cyber Wardens'.
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Rising affordability issues shift Aussies to digital health payments
Mon, 6th May 2024
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payment technologies
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healthtech
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research
New research exposes a rise in Australian patients delaying or cancelling healthcare due to cost concerns, urging providers towards digital solutions to meet patients' evolving payment preferences.
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Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand
Wed, 24th Apr 2024
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cx
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martech
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genai
Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.