Case management stories

Queensland Corrective Services pioneers a digital revolution in justice rehabilitation by introducing Optimation Connect, a biometric-enabled system aimed at inclusive and accessible case management.

Optimation, a tech solutions provider, is a finalist in the NZ Hi-Tech Awards 2024 for their pioneering product, Optimation Connect.

Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.

Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.

Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.

Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.

Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.

NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.

Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.

Appian launches a case management solution for the government, integrating AI and workflow to simplify casework processes.

LogRhythm has unveiled significant advancements to its Cloud-Native SIEM Platform, LogRhythm Axon, as it expands into the APAC region.

Logpoint has announced the release of enhanced automation, investigation, and incident response capabilities to its Converged SIEM platform.

NEC Australia has selected Perth, Western Australia, to be the home for its new Australian Centre of Excellence in digital government.

Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.

Appian’s focus is on democratising access to AI technology in order to unlock productivity gains for developers.

The adoption of ECM solutions by all sectors of the economy is a major shift experienced by the digital marketing sphere of the global market.

Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.

Adaptive security, sovereign cloud, and hyperautomation are amongst the top 10 government technology trends for 2023.

According to UNHCR, more than 8 million Ukrainian refugees were recorded across Europe by the end of February 2023, a year after the war began.

Logpoint has announced the new release of capabilities to its cybersecurity operations platform, converging SIEM, SOAR, UEBA, endpoint security, and BCS tech.