Call Recording stories - Page 5

Cresting the adoption wave
Mon, 1st Nov 2010
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uc
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contact centre
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nzcs
Is there a market for hosted contact centre solutions? From basic PBX functionality to sophisticated call centre technology.

Telecommunications review: SwyxWare
Thu, 1st Jul 2010
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gaming
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uc
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reviews
SwyxWare emerges as a unified communications leader, blending ease of use and value, revolutionising businesses globally from small firms to major enterprises.

Why use an old landline to dial, when you can have VoIP?
Tue, 1st Jun 2010
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uc
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personal computing devices
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telco
Once the preserve of early adopters, VoIP is now a common form of voice delivery in the New Zealand workplace.