Calabrio One stories
Calabrio appoints Frank Ciccone as new Chief Revenue Officer
Last week
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uc
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cx
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martech
Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.
Calabrio boosts contact centres with over 70 new AI features
Last month
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data analytics
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cx
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martech
Calabrio unveils 70+ new AI-driven features in Calabrio ONE, boosting efficiency and customer service in contact centres, available within six months.
Ascensos uses Calabrio ONE to save 375 hours a week
Mon, 24th Jul 2023
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uc
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productivity
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contact centre
Ascensos is using Calabrio ONE to schedule 2,500 agents at seven contact centre locations in the United Kingdom, Romania, Turkey, and South Africa.
Contact Company selects Calabrio WFM to power BPO operations
Sat, 10th Jun 2023
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uc
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cx
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martech
Contact plans to implement a broad range of Calabrio’s automated, data-driven solutions to support the contact centre complexity of its growing client base.