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UK Stories

Kubus expands leadership to drive five year growth plan
Firewalls

Kubus expands leadership to drive five year growth plan

Kubus reshapes senior leadership, appointing new heads across finance, operations and revenue to fuel a five-year global growth drive.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Feb 2026
Smart CT appoints Eddie Egan as Chief Operating Officer
DataCentre infrastructure

Smart CT appoints Eddie Egan as Chief Operating Officer

Smart CT hires former BT leader Eddie Egan as COO to scale its fast-growing technology lifecycle services without compromising customer service.

By Sofiah Nichole Salivio • 5 min read • Tue, 17th Feb 2026

Global Stories

Sinch unveils AI agent tools for customer engagement
Unified Communications

Sinch unveils AI agent tools for customer engagement

Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.

By Mark Tarre • 4 min read • Fri, 27th Feb 2026
CompTIA launches AI course for frontline help desks
DevOps

CompTIA launches AI course for frontline help desks

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Tempo study finds one in three enterprise projects fail
DevOps

Tempo study finds one in three enterprise projects fail

Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.

By Shannon Williams • 4 min read • Thu, 26th Feb 2026
Firms pour billions into AI but struggle to scale value
EduTech

Firms pour billions into AI but struggle to scale value

Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.

By Sofiah Nichole Salivio • 5 min read • Thu, 26th Feb 2026
Are you falling behind on AI or just moving at the wrong pace?
Digital Transformation

Are you falling behind on AI or just moving at the wrong pace?

As AI quietly accelerates inside core systems, many firms risk mismatched governance that leaves them both behind and overexposed at once.

By Annexa • 5 min read • Wed, 25th Feb 2026
How to hike the chasm from AI hype to reality in customer experience
Data Protection

How to hike the chasm from AI hype to reality in customer experience

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

By Brad Murdoch • 9 min read • Wed, 25th Feb 2026
Labour squeeze drives print shift to digital inkjet
Digital Transformation

Labour squeeze drives print shift to digital inkjet

Labour shortages and tighter deadlines are forcing Australian printers to automate and pivot from traditional presses to digital inkjet workflows.

By Sean Mitchell • 4 min read • Tue, 24th Feb 2026
MaxContact Australia rebrands as Kaizn in CX advisory pivot
Customer Relationship Management

MaxContact Australia rebrands as Kaizn in CX advisory pivot

MaxContact Australia has rebranded as Kaizn, shifting focus to independent CX and contact centre advisory across Australia and New Zealand.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Franchise leaders balance AI ambitions with consistency
Document Management

Franchise leaders balance AI ambitions with consistency

Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.

By Shannon Williams • 4 min read • Wed, 18th Feb 2026
Geekflare pivots from publishing to launch SaaS tools
Software-as-a-Service

Geekflare pivots from publishing to launch SaaS tools

Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.

By Catherine Knowles • 3 min read • Thu, 12th Feb 2026

Stories from Other Regions

Vetta Group merges multiple tech brands under single name
Unified Communications

Vetta Group merges multiple tech brands under single name

New Zealand tech provider Vetta Group is unifying its brands under a single identity by 2026, aiming to streamline customer engagement.

By Sofiah Nichole Salivio • 3 min read • Wed, 25th Feb 2026
Infotrust sells Nexgen for AUD $50m to fund cyber push
Data Protection

Infotrust sells Nexgen for AUD $50m to fund cyber push

Infotrust sells its Nexgen cloud and communications unit for AUD $50m to bankroll acquisitions and double down on sovereign cyber security.

By Karen Joy Bacudo • 3 min read • Tue, 24th Feb 2026
Austin Group boosts delivery with new Melbourne DC
DevOps

Austin Group boosts delivery with new Melbourne DC

Austin Group's new Melbourne distribution centre brings logistics in-house, doubling capacity and hitting a 99.8% DIFOT delivery rate.

By Karen Joy Bacudo • 4 min read • Thu, 19th Feb 2026
Enero lifts first-half profit as BMF & Orchard shine
Artificial Intelligence

Enero lifts first-half profit as BMF & Orchard shine

Enero lifts first-half profit 119% as BMF and Orchard drive double-digit margins and revenue growth across its marketing agency portfolio.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 19th Feb 2026
Wesfarmers partners Google Cloud to expand AI in retail
Digital Transformation

Wesfarmers partners Google Cloud to expand AI in retail

Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026