BSO stories - Page 42

Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.

Data and analytics usage is becoming more critical for businesses in Australia and New Zealand during the pandemic.

Organizations are struggling to extract value from their technological investments, but Accenture's new Living Systems approach aims to change that.

The IT industry needs to attract more women. There's a legacy of poor representation and a need to reposition technology careers.

COVID-19 has accelerated new ways of working that are likely to be permanent, with 82% of company leaders planning to allow remote work.

CSO Group has secured a four-year, AU$16 million deal with the NSW Department of Communities and Justice for cybersecurity capabilities.

COVID-19 disruption has led to a greater reliance on technology, which is fuelling a sharp increase in demand for several roles across the technology sector.

Pure Storage updates its flagship Purity software, delivering enhanced ransomware protection and making hybrid storage obsolete.

There is increasing importance on Chief Information Security Officers (CISOs) having and developing the skill of emotional intelligence, a new report states.

With as much as 32 exabytes of total traffic traversing networks - that’s the equivalent of a video call that lasts eight million years.

Distributed workforces and changing environments render traditional network security tools insufficient, requiring a shift to security-driven networking.

Lenovo's New Zealand lead, Mike Hill, is retiring, with Libby Macgregor taking over as the new country manager.

This phone is definitely worth a look if you’re after a smartphone with some brunt and without an intimidating price tag.

New scientific partnership accelerates research in New Zealand's agritech sector by removing computer processing bottlenecks.

Accessing funding from banks and traditional lenders is increasingly difficult for Kiwi small business owners, says a YouGov study.

Essentially the companies will collaborate on the design, development, and delivery of edge computing and more secure, work-from-anywhere solutions.

In a digitally transformed world and dynamic new environment, static trust can never be assumed. Zero trust security is at the heart of this mindset.

2021 will see more technical collaboration between business and IT, with diverse and open-minded developers driving business innovation.

The technology could reduce accidents and increase construction site safety in tightly-packed areas or near critical infrastructure.