UK Stories

End of de minimis is maximising complexity and cost for UK retailers

UK retailers face rising costs and complexity as de minimis import duty exemptions end, challenging cross-border eCommerce and holiday sales.

By Emmett Young • 5 min read • Fri, 31st Oct 2025

Marketing Technologies

AI shopping assistants set to become mainstream for UK consumers

80% of UK shoppers now use AI for online shopping, with most expecting AI assistants to be mainstream by 2026, revolutionising retail experiences.

By Shannon Williams • 3 min read • Wed, 15th Oct 2025

Amazon

Black Friday remains top UK shopping day despite new rivals

Black Friday remains the UK's top shopping day in 2025, with 79% planning to shop then despite rising interest in Amazon Prime Deals Days and Singles Day.

By Shannon Williams • 3 min read • Thu, 9th Oct 2025

Buy Now Pay Later

Retailers urged to boost week-long deals as Black Friday peaks shift

Retailers are urged to extend Black Friday deals across the week as 2024 data shows shopping peaks shifting to earlier in the week and conversions rising to 5.3%.

By Jed Nykolle Harme • 4 min read • Tue, 30th Sep 2025

Supply Chain

UK electronics firms boost stock as lead times rise before Q4

UK electronics firms are boosting stock and purchase orders ahead of Q4, responding to longer lead times and aiming to meet demand during key retail periods.

By Shannon Williams • 4 min read • Fri, 26th Sep 2025

Customer Experience

European consumers weigh AI, privacy & personalisation for BFCM

European consumers show cautious optimism towards AI easing Black Friday shopping, with 44% positive but 40% concerned over data privacy and personalisation.

By Catherine Knowles • 3 min read • Fri, 19th Sep 2025

Customer Experience

Poor stock planning costs UK retailers GBP £15 billion a year

Poor stock planning costs UK retailers GBP £15 billion yearly, with 41% of consumers vowing never to return after repeated stock shortages.

By Kaleah Salmon • 4 min read • Wed, 17th Sep 2025

Customer Experience

Signifyd launches Intelligent Returns to help UK retailers curb costly returns

Signifyd launches Intelligent Returns to help UK retailers cut costs and manage rising returns with real-time risk intelligence and data insights.

By Jed Nykolle Harme • 3 min read • Tue, 16th Sep 2025

Marketing Technologies

Brits turn to GenAI to find gifts & manage budgets at Christmas

UK shoppers are rapidly embracing generative AI this Christmas, with 71% using it to pick gifts and manage budgets amid rising cost of living worries.

By Jed Nykolle Harme • 4 min read • Fri, 12th Sep 2025

Global Stories

Ransomware

Ransomware attacks surge 28% in September as Industrials sector hit hardest

Global ransomware attacks surged 28% in September, with Industrials hardest hit, as cyber criminals ramp up efforts ahead of the busy holiday season.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025

Customer Experience

Australian shoppers cautious on AI, trust key for Black Friday

Australian shoppers remain wary of AI-driven retail ahead of Black Friday 2025, prioritising trust and data privacy over automated experiences.

By Sean Mitchell • 3 min read • Wed, 22nd Oct 2025

Customer Experience

Holiday sales success: essential insights for app marketers

App marketers must start early, leverage AI, and optimise omnichannel strategies to capitalise on the 2025 holiday shopping surge amid evolving market challenges.

By Tiahn Wetzler • 4 min read • Sat, 11th Oct 2025

Robotics

Robosen unveils Disney MINI Robots for Toy Story, WALL-E fans

Robosen launches Disney MINI Robots featuring Toy Story and WALL-E, offering programmable, interactive toys in Australia and New Zealand from AUD $199.

By Sean Mitchell • 3 min read • Fri, 26th Sep 2025

Customer Experience

Preparing for BFCM 2025: Why tech-first strategies will separate winners from the pack

BFCM 2025 demands tech-savvy strategies; brands using AI, personalisation, and data-driven insights will outperform those relying on broad discounts.

By Alon Abraham • 4 min read • Tue, 23rd Sep 2025

Customer Experience

How retailers can nail peak season success in 2025

Retailers must embrace technology and end-to-end planning to meet soaring consumer demands and excel in the 2025 peak shopping season.

By Jamie Cairns • 5 min read • Mon, 22nd Sep 2025

Digital Transformation

ShopVision raises USD $4.1 million to build AI for eCommerce teams

ShopVision secured USD $4.1 million to develop an AI platform offering eCommerce teams vital market insights and automation to boost decision-making.

By Sean Mitchell • 4 min read • Sat, 20th Sep 2025

Stories from Other Regions

Customer Experience

Turning peak season buyers into lifetime customers

Australian retailers gear up for a $166 billion peak season, focusing on savvy inventory and loyalty strategies to turn seasonal buyers into lifetime customers.

By Nicole Buisson • 4 min read • Tue, 28th Oct 2025

Online shopping

Australians cautious around Xmas spending due to rising living costs

Australians plan to spend AUD $491 on Christmas gifts in 2025, up from AUD $468, but remain focused on bargains amid rising living costs and budget caution.

By Melania Watson • 4 min read • Wed, 22nd Oct 2025

Millennials

Australians embrace Black Friday as key event for festive savings

Over half of Australians plan to shop on Black Friday, with many parents using the event to get an early start on Christmas gifts and festive savings.

By Melania Watson • 4 min read • Thu, 9th Oct 2025

Gaming

Adobe predicts US holiday online spend to hit USD $253.4 billion

Adobe forecasts US online holiday spending to reach a record USD $253.4 billion in 2025, up 5.3%, with mobile shopping and AI playing key roles.

By Melania Watson • 5 min read • Tue, 7th Oct 2025