Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
As compliance demands grow, businesses must leverage IT to automate and streamline audit processes, reduce costs, and safeguard against penalties.
As firms push for greener IT solutions, virtualisation is set to cut energy use in data centres, but careful management is crucial to maintain service levels.
IT services giant Datacom was named CA Elite partner of the year for Asia Pacific and Japan at CA World in Las Vegas last month.
Resellers should consider cost, scalability and document storage when selecting digital workflow solutions, says Nuance's Derek Austin.
