Automation Stories - Page 100

UK Stories

UK consumers cautious as AI assistants rise in global acceptance

Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025

Global Stories

Unified Communications

Infobip named Leader in 2025 Gartner Magic Quadrant for CPaaS

Infobip is named a Leader in Gartner's 2025 Magic Quadrant for CPaaS, topping Completeness of Vision for the first time in its third consecutive year.

By Catherine Knowles • 3 min read • Wed, 30th Jul 2025

DevOps

FieldEx boosts efficiency & security with Datadog platform

Malaysian startup FieldEx boosts efficiency by 30% and sharpens security with Datadog's platform, enhancing system monitoring and uptime across Asia-Pacific and Africa.

By Melvin Hipolito • 4 min read • Wed, 30th Jul 2025

Unified Communications

How private LLMs are delivering real business benefits

Private Large Language Models offer businesses secure AI tools that boost productivity and safeguard data, transforming workflows without costly system changes.

By Jacko Smit • 4 min read • Wed, 30th Jul 2025

Virtualisation

Red Hat unveils upgrades for partner autonomy & growth

Red Hat launches updates to its global partner programme, enhancing autonomy, growth paths, and customer support with new tools and incentives.

By Shannon Williams • 4 min read • Tue, 29th Jul 2025

Digital Transformation

ServiceNow launches agentic AI management amid spending decline

ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.

By Shannon Williams • 4 min read • Tue, 29th Jul 2025

Digital Transformation

AI drives surge in vCISO services as MSPs expand rapidly

AI fuels a surge in virtual Chief Information Security Officer services, with MSP offerings rising from 21% to 67%, boosting efficiency and growth in cybersecurity.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025

Unified Communications

NiCE acquires Cognigy for USD $955 million to boost AI-powered CX

NiCE to acquire Cognigy for USD $955 million, combining AI platforms to enhance global customer experience with advanced conversational AI solutions.

By Sean Mitchell • 3 min read • Tue, 29th Jul 2025

Stories from Other Regions

Human Capital Management

DXC launches AI platform to streamline workplace injury claims

DXC Technology launches AI-driven platform in Australia to modernise injury claims, aiding self-insured employers with compliance and quicker return-to-work outcomes.

By Catherine Knowles • 3 min read • Wed, 30th Jul 2025

Network Infrastructure

BAI Communications to acquire Titan ICT to boost mining networks

BAI Communications will acquire Titan ICT to enhance private mobile networks for mining and energy sectors, boosting connectivity and automation capabilities.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025

Digital Transformation

Customer Science buys Friendly Persuasion to boost CX solutions

Customer Science has acquired Sydney's Friendly Persuasion, launching a new CX Communications division to enhance written customer experience solutions.

By Melvin Hipolito • 3 min read • Wed, 30th Jul 2025

EduTech

Beyond automation: using technology to power personalised learning and development

HR is evolving with AI-powered tools to deliver personalised learning and development, making upskilling key for talent retention and business growth.

By Aaron Rau • 5 min read • Tue, 29th Jul 2025

Digital Transformation

RSM selects Dayshape AI to enhance global resource management

RSM US adopts Dayshape's AI platform to streamline resource management, integrating real-time data across nearly 100 offices for smarter, global operations.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025

Data Analytics

Sertis unveils Insight Hub to boost AI-powered retail analytics

Sertis launched its Insight Hub, an AI-driven retail analytics platform on AWS, to transform data into real-time insights and boost revenue for retailers.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025

Digital Transformation

Endava opens Perth office to boost AI support for WA industries

Endava has opened a new Perth office to support Western Australia's energy, mining, and infrastructure sectors with AI and digital transformation services.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025

Risk & Compliance

Australian report warns of emerging risks in multi-agent AI

An Australian report warns the rise of multi-agent AI systems brings new risks, urging firms to adopt fresh risk management strategies beyond single-agent methods.

By Melania Watson • 4 min read • Tue, 29th Jul 2025

Digital Transformation

Avocado Consulting appoints Steven Zacharidis to drive IT change

Avocado Consulting has appointed Steven Zacharidis to lead complex IT transformation projects, boosting its capability in enterprise and government sectors.

By Melvin Hipolito • 4 min read • Tue, 29th Jul 2025

Supply Chain

FortHill Fund launches NZD $50m industrial property raise

FortHill Fund launches a NZD $50 million raise to expand its industrial property portfolio across Auckland, Christchurch, and Otago amid rising demand.

By Jed Nykolle Harme • 3 min read • Tue, 29th Jul 2025